Please note - if you are considering attending the Mastering Copilot for Microsoft 365 Readiness, Deployment and Management for IT Professionals course, it is not advised to attend this overview course as the overview topics will be covered in greater depth and breadth over the 3 day event.

The Technical overview of Copilot for Microsoft 365 for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:

  • Copilot for Microsoft 365 Features: Uncover the ways in which Copilot for Microsoft 365 can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Copilot for Microsoft 365 functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.
  • Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.
  • Copilot for Microsoft 365 Architecture: Gain insights into the inner workings of Copilot for Microsoft 365 as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.
  • Copilot for Microsoft 365 Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Copilot for Microsoft 365's potential. Explore pricing and licensing options for both Copilot for Microsoft 365 and Business Chat.
  • How Copilot for Microsoft 365 ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports
  • Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.
  • IT Professional's Readiness and Deployment Tasks for Microsoft 365 Copilot for Microsoft 365: Understand required the skills and tasks to ready your organization for Microsoft 365 Copilot for Microsoft 365's integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.

Upon completing this course, you will possess a holistic comprehension of Copilot for Microsoft 365 and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Copilot for Microsoft 365 Deployment.

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A very basic understanding of Microsoft 365

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  • What is Microsoft Copilot?
  • What is Copilot for Microsoft 365
  • Isn’t Copilot for Microsoft 365 simply ChatGPT with a Microsoft UI?
  • Copilot for Microsoft 365 features - Demo
  • What is Microsoft Copilot with Graph-grounded chat?
  • Copilot for Microsoft 365 Prompts
  • How can I access Copilot for Microsoft 365
  • What are the benefits of Copilot for Microsoft 365
  • Will Copilot for Microsoft 365 replace my job?
  • What are the qualitative and quantitative benefits of Copilot for Microsoft 365
  • Is Microsoft AI and Copilot for Microsoft 365 Safe?
  • Microsoft Responsible AI
  • Microsoft AI Content Filtering
  • Copilot for Microsoft 365 IP and Copyright

Copilot for Microsoft 365 architecture

  • Semantic Index
  • MS Graph
  • MS Search
  • Content Filtering
  • LLM

Copilot for Microsoft 365 and Guest\External Users

The unsung hero of Copilot for Microsoft 365

Retrieval Augmented Generation

Copilot for Micrososft 365 extensibility

Copilot for Microsoft 365 Data Residency

Copilot for Microsoft 365 data processing

IT Professional Readiness tasks for Copilot for Microsoft 365 (aka the easy bit)

  • Deploying Copilot for Microsoft 365
  • Microsoft Copilot for Microsoft 365 Setup Wizard
  • Copilot for Microsoft 365 Admin Settings
  • Copilot for Microsoft 365 feedback logs
  • Copilot in Bing, Edge and Windows
  • Data, security and compliance
  • Improved Responses with web content in Copilot for Microsoft 365
  • Plugins

Copilot for Microsoft 365 Data, Privacy, and Security for Copilot for Microsoft 365 (aka the tricky bit)

  • How Copilot for Microsoft 365 accesses organizational data

Microsoft Information Protection

Know your Data

  • Sensitive Information Types
  • Named entities
  • Trainable Classifiers
  • Content Explorer

Protect your Data

  • Who is responsible for protecting company information
  • SharePoint Permissions
  • Microsoft Team\Microsoft 365 Group Security
  • Sensitivity Labels
  • SharePoint Data Access Governance Reports

Prevent Data Loss

Govern your data

  • Microsoft Copilot for Microsoft 365 Interaction governance
  • Microsoft Copilot for Microsoft 365 Auditing
  • Tools for monitoring Copilot

Microsoft Copilot for Microsoft 365 Adoption

Keep up to date with Copilot for Microsoft 365

Microsoft Fastrack

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Why choose QA

Special Notices

Please note - if you are considering attending the Mastering Copilot for Microsoft 365 Readiness, Deployment and Management for IT Professionals course, it is not advised to attend this overview course as the overview topics will be covered in greater depth and breadth over the 3 day event.

Dates & Locations

Microsoft 365 learning pathways

= Required
= Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Copilot for Microsoft 365
Need to know

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