Overview

The Technical overview of Copilot for Microsoft 365 for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:

  • Copilot for Microsoft 365 Features: Uncover the ways in which Copilot for Microsoft 365 can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Copilot for Microsoft 365 functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.
  • Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.
  • Copilot for Microsoft 365 Architecture: Gain insights into the inner workings of Copilot for Microsoft 365 as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.
  • Copilot for Microsoft 365 Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Copilot for Microsoft 365's potential. Explore pricing and licensing options for both Copilot for Microsoft 365 and Business Chat.
  • How Copilot for Microsoft 365 ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports
  • Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.
  • IT Professional's Readiness and Deployment Tasks for Microsoft 365 Copilot for Microsoft 365: Understand required the skills and tasks to ready your organization for Microsoft 365 Copilot for Microsoft 365's integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.

Upon completing this course, you will possess a holistic comprehension of Copilot for Microsoft 365 and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Copilot for Microsoft 365 Deployment.

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Prerequisites

A very basic understanding of Microsoft 365

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Outline

Introduction

  • What is Copilot for Microsoft 365
  • Isn’t Copilot for Microsoft 365 simply ChatGPT with a Microsoft UI?
  • Copilot for Microsoft 365 features - Demo
  • What is Microsoft Copilot with Graph-grounded chat?
  • Copilot for Microsoft 365 Prompts
  • How can I access Copilot for Microsoft 365

What are the benefits of Copilot for Microsoft 365

  • Will Copilot for Microsoft 365 replace my job?
  • What are the qualitative and quantitative benefits of Copilot for Microsoft 365

Is Microsoft AI and Copilot for Microsoft 365 Safe?

  • Microsoft Responsible AI
  • Microsoft AI Content Filtering
  • Copilot for Microsoft 365 IP and Copyright

Copilot for Microsoft 365 architecture

  • The unsung hero of Copilot for Microsoft 365
  • Retrieval Augmented Generation

Copilot for Micrososft 365 extensibility

  • Plugins
  • Graph Connectors

Copilot for Microsoft 365 Data Residency

Copilot for Microsoft 365 data processing

IT Professional Readiness tasks for Copilot for Microsoft 365 (aka the easy bit)

Deploying Copilot for Microsoft 365

  • Microsoft Copilot for Microsoft 365 Setup Wizard

Copilot for Microsoft 365 Admin Settings

  • Copilot for Microsoft 365 feedback logs
  • Copilot in Bing, Edge and Windows
  • Data, security and compliance
  • Improved Responses with web content in Copilot for Microsoft 365
  • Plugins

Copilot for Microsoft 365 Data, Privacy, and Security for Copilot for Microsoft 365 (aka the tricky bit)

  • How Copilot for Microsoft 365 accesses organizational data

Microsoft Information Protection

  • Know your Data
    • Sensitive Information Types
    • Named entities
    • Trainable Classifiers
    • Content Explorer
  • Protect your Data
    • Who is responsible for protecting company information
    • SharePoint Permissions
    • Microsoft Team\Microsoft 365 Group Security
    • Sensitivity Labels
    • SharePoint Data Access Governance Reports
  • Prevent Data Loss
    • DLP Policies
  • Govern your data
    • Microsoft Copilot for Microsoft 365 Interaction governance
      • Microsoft Copilot for Microsoft 365 Auditing
      • Standard and Premium eDiscovery
      • Communication Compliance

Tools for monitoring Copilot

  • Copilot Scenario Library
  • User Onboarding Toolkit
  • Centre of Excellence site guidance

Microsoft Copilot for Microsoft 365 Adoption

  • Microsoft 365 Adoption Guide

Keep up to date with Copilot for Microsoft 365

Microsoft Fastrack

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Why choose QA

Dates & Locations

Microsoft 365 learning pathways

Required Star = Required
Certification = Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Copilot for Microsoft 365

Frequently asked questions

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There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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