Communication skills training
Strong communication skills remain one of the most valuable assets in today's workplace.
From presenting ideas with confidence and influencing stakeholders to collaborating effectively across teams and delivering exceptional customer experiences, effective communication is a critical driver of personal and business success.
To help you develop these essential skills, we offer a comprehensive range of communication training courses designed for professionals at every stage of their career.
Build your communication skills with these courses
Whether you're looking to improve your presentation skills, develop greater confidence in difficult conversations, strengthen your influence as a leader, or enhance day-to-day workplace communication, our training portfolio provides practical, real-world learning that delivers immediate impact.
Designed and delivered by experienced experts, our communication courses help individuals and teams communicate more effectively, foster stronger relationships, and achieve better outcomes in every professional setting.
Mastering communication for senior leaders and managers
3 hour course
Skills covered: Strategic communication, emotional intelligence, influencing, stakeholder engagement, difficult conversations
Strong communication skills are essential when conversations are complex, sensitive, or high stakes. This practical three-hour workshop helps professionals communicate with greater clarity, influence, and confidence through real-world scenarios, peer feedback, and hands-on exercises.
Participants leave with actionable techniques to strengthen workplace communication, build trust, and achieve better outcomes across face-to-face, digital, and AI-enabled interactions.
Communicating for impact
3 day course
Skills covered: Communication, active listening, influencing, feedback, trust building
Effective communication is a critical skill for building strong relationships, aligning teams, and driving results in today's fast-moving workplace. Communicating for Impact helps learners develop the confidence and practical techniques needed to communicate clearly, influence effectively, and navigate challenging conversations across a range of professional situations.
Through hands-on exercises and real-world scenarios, participants gain a personalised toolkit of communication strategies that can be applied immediately to improve collaboration, trust, and performance.
Mastering your stakeholder management skills
3 hour course
Skills covered: Stakeholder management, influencing, negotiation, trust building, expectation management
Stakeholder relationships can be the difference between successful delivery and stalled progress, particularly when priorities, expectations, and competing interests must be carefully balanced. This advanced workshop helps participants strengthen their ability to influence, build trust, and align stakeholders through practical exercises and realistic scenarios.
Learners leave with proven approaches for managing complex stakeholder relationships, navigating difficult decisions, and creating stronger engagement that supports successful outcomes.
Fundamentals of influencing and engagement
90 minute course
Skills covered: Influencing, communication, persuasion, relationship building, collaboration
Influence is a powerful skill that helps professionals build stronger relationships, gain support for ideas, and achieve better outcomes in everyday work.
This engaging 90-minute session introduces practical techniques for communicating with impact, adapting to different audiences, and encouraging meaningful collaboration.
Participants leave with a greater understanding of how to build trust, strengthen engagement, and influence others more effectively in a wide range of workplace situations.
Business partnering
2 day course
Skills covered: Business partnering, stakeholder engagement, relationship management, influencing, collaboration
Business partnering is about more than managing relationships. It's about creating meaningful collaboration, influencing outcomes, and delivering value across an organisation.
This immersive two-day course helps professionals develop the mindset, communication skills, and strategic approach needed to build trusted partnerships, navigate complexity, and drive successful business outcomes.
Bespoke communication training for your team
Every organisation faces unique leadership, communication and stakeholder engagement challenges. Alongside our scheduled courses, we work with businesses to design tailored learning programmes that address specific goals, audiences and organisational priorities.
Get in touch to discuss your requirements and discover how a bespoke training programme can help your people communicate with greater confidence, lead more effectively, and drive lasting business impact.
Browse our communication courses
The courses you need to become a more effective communicator.
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Start your upskilling journey today
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Or give us a call: 0113 220 7150 (UK)
- A partner you can trust - Trusted by over 4,000 global clients
- Deeper expertise – Learning powered by a team of in-house experts and industry-leading partnerships with Microsoft, AWS and NVIDIA
- Tailored to you – We work with you to build training programmes that meet your challenges and needs
- More ways to learn – Flexible options that deliver skills when you need them, either self-pace, virtual, in-classroom or hybrid
More about communication skills
Learn more about the benefits of communication training to individuals and whole organisations.
What is communication training?
Communication training helps people communicate more clearly, confidently, and effectively at work. Programmes can cover everything from active listening and presentations to influencing, feedback, stakeholder engagement, and difficult conversations.
Why are communication skills important in the workplace?
Few workplace challenges are solved without good communication. Strong communicators build trust faster, collaborate more effectively, reduce misunderstandings, and help teams stay aligned around shared goals.
Who would benefit from communication training?
Anyone who works with people. Whether you're presenting to senior stakeholders, managing a team, collaborating across departments, or simply looking to communicate with greater confidence, communication skills can have a significant impact on professional success.
Can communication skills be improved through training?
Absolutely. Like any professional skill, communication improves with practice, feedback, and the right techniques. Training provides a structured way to develop new habits and apply them in real workplace situations.
What communication skills will I learn?
The skills covered vary by course, but commonly include active listening, influencing, presentation skills, emotional intelligence, stakeholder engagement, negotiation, and giving and receiving feedback.
What is stakeholder management training?
Stakeholder management training focuses on developing the skills needed to build productive relationships with the people who influence projects, decisions, and business outcomes. It helps professionals strengthen trust, manage expectations, and create better alignment across teams and organisations.
What is the difference between communication and influence?
Communication is about ensuring your message is understood. Influence goes a step further. It's the ability to shape thinking, build support, and encourage action while maintaining positive relationships.
Is communication training useful for leaders and managers?
For many leaders, communication is the job. From setting direction and managing change to navigating difficult conversations and engaging stakeholders, effective communication underpins almost every aspect of successful leadership.
Do you offer bespoke communication and leadership training?
We work with organisations to create customised programmes tailored to specific goals, challenges, and audiences. This could include leadership communication, stakeholder engagement, influencing skills, change communication, or wider organisational development initiatives.