Please note the QA Group Privacy Notice was updated on 1st May 2026
Legal terms and conditions and policies
This page contains key documentation you may need as a Customer or Supplier including terms and conditions and policies.
This page also contains all key legal and regulatory information such a Privacy and Cookie policies.
Customer terms
General Terms of Sale
General Terms of Sale for Individual Users
Product Terms
- Apprenticeship Terms & Conditions
- Learning Terms & Conditions
- SaaS Terms and Conditions
- Recruitment Services Terms & Conditions
- EU Data Act Addendum
- Apprenticeship Terms & Conditions Scotland
- Customer Labs Collaboration
- Professional Services Agreement
- Previous versions
Data Protection and Information Security Addendum
Partner Terms
- PRINCE2 Exam Insurance Terms & Conditions
- Web Portal Access Terms & conditions
- Trademarks
- APM self-paced learning
- Partner Data Sharing Statement
End User Terms of Use
- End User Terms of Use
- MyQA Terms of Use
- Learning Buddies Terms & Conditions
- Promotional Terms
- Previous versions
Supplier terms
Other terms
Privacy
QAI - Our use of AI
ESG & Corporate Responsibility
- Carbon reduction plan
- QA ESG report
- QA Carbon Net Zero Policy Statement
- Environmental Policy Statement
- Equality, Diversity and Inclusion Policy
- Gender Pay Gap Report
- Health and Safety Policy Statement
- Modern Slavery
- QA Quality Policy Statement
- Tax Strategy
Certificates
- ISO 9001 Certificate of Registration
- ISO 14001 Certificate of Registration
- ISO 45001 Certificate of Registration
- ISO 27001 Certificate of Registration
Learner support
Previous versions
Previous versions of the General Terms of Sale
Previous versions of the Data Protection Addendum
- Data Protection Addendum up to 30/05/2026
- Data Protection Addendum up to 18/06/2024
Previous versions of Product Terms
- Learning Terms & Conditions up to 30/05/2026
- Learning Terms & Conditions up to 17/06/2024
- Learning Terms & Conditions up to 05/04/2024
- Learning Terms & Conditions up to 18/12/2023
- Apprenticeship Terms & Conditions up to 30/05/2026
- Apprenticeship Terms & Conditions up to 31/07/2024
- Apprenticeship Terms & Conditions Scotland up to 18/06/2024
- Apprenticeship Terms & Conditions Scotland up to 18/01/2024
- Apprenticeship Terms & Conditions up to 05/04/2024
- Apprenticeship Terms & Conditions up to 22/02/2024
- SaaS Terms and Conditions up to 31/07/2024
- SaaS Terms & Conditions Cloud Academy and Circus Street up to 18/06/2024
- Saas Terms & Conditions Cloud Academy and Circus Street up to 05/04/2024
- Recruitment Services Terms & Conditions up to 30/05/26
- Recruitment Terms & Conditions up to 18/06/2024
- Talent Terms & Conditions up to 30/05/2026
- Talent Terms & Conditions up to 18/06/2024
- Limitless Learning Terms & Conditions up to 30/05/2026
Previous versions of Supplier terms
- Supplier Code of Conduct up to 22/10/2025
- Supplier Code of Conduct up to 12/09/2024
- Supplier Code of Conduct up to 18/07/2024
- Standard Terms and Conditions for the Purchase of Goods and Services up to 18/06/2024
- QA Standard Terms and Conditions for the Purchase of Goods and Services up to 05/04/2024