What is change management?
Business change is not just about building things and rolling them out. It also involves engaging with stakeholders and ensuring the right change is delivered at the right time, in the right way.
Change management ensures that the new products and processes you introduce into your organisation “stick” by engaging with stakeholders, understanding the work needed after delivery, and reporting on success.
Change that needs to be managed includes anything from a discrete change project to moving from project to product management, to embracing agility and customer centricity through design thinking and service blue printing, to leading change through behaviours to help manage the emotions.
The benefits of change management training
Just some of the many positives are listed below; considering which are relevant to your organisation will help you work out what type of training is best suited to your needs.
- more productive involvement of employees and stakeholders
- balancing the need for faster change versus more involvement
- emerging technological drivers of change
- improved product management through agility
- more use of data to help steer change
- change culture where behaviours are supportive of change and failure is possible through MVPs
- improved measurement of success and benefits.
Why train with QA?
Agile, behavioural, emerging technology and project management approaches that learn from and respect each other.
Certified courses working with professional associations such as APMG international and IC Agile, as well as short courses.
Our training emphasises how ideas work in your business environment, ensuring rapid transfer of learning into the workplace.
Change management courses
Both the foundation and practitioner courses combined into a 5-day event.
Introduces change management concepts and language.
Advanced application of change management.
How to manage product lifecycles and balancing market conditions, product strategy, and tactical delivery.
An 18-month programme to equip learners with the skills they need to become a successful digital product manager.
This Total Learning course prepares learners to pass the APMG Change Management Foundation and Practitioner examinations.
Agile change management courses
Identifies improvement opportunities in service delivery, based on Agile principles, and prepares learner to work in a Scrum team.
A two-day learning event that practically explores service blueprinting through hands-on activity and discussion.
A two-day learning event which blends discussion and group exercises to explore the design sprint methodology.
This highly immersive, two-day course helps delegates to understand the principles of Agile and in particular, Scrum.
Develop and refine the skills needed to understand and respond to the complex relationship between end users and services.
Change management in data and AI
Explore our data and AI training relevant to change management.
A one-day comprehensive introduction to the world of Generative AI tailored for business professionals.
A one-day course to help business users understand the basics of the Microsoft Copilot for Microsoft 365 productivity tool.
An introduction to AI and how to benefit from it.
IT Service Management courses
Change can also be how modifications to IT systems, services and infrastructure occur in a controlled manner. Within ITIL (Information Technology Infrastructure Library) change enablement focuses on technical change by ensuring all vulnerabilities are assessed, changes are permitted, and timelines monitored.
Providing skills, insight and tools required to be successful in implementing change enablement.
Gain insight, assistance, and tools to enable the practical application of ITIL practices in their real environment.
Find out more about QA's wide range of in-person and online ITIL® courses and training across the current framework.
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Supporting personal change when learning
We understand that the learning in itself will not maximise the ROI on training. Learners need more support. SupportNets™ consists of an ecosystem of support which can be wrapped around any learning programme to support the learner and their line managers to gain more from their learning. Please contact us to find out more.
Change management resources
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