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APMG Change Management Practitioner
- Categories:
- Project and Programme Management Leadership and Business Skills (inc TAP)
- Level:
- Intermediate
- Code:
- QACM3P
- Exam:
- Yes - Included
Overview
The APMG- Change Management Certification has been described as the “definitive certification for professionals dealing with organizational change, transition and transformation.” (APMG International)
This interactive Change Management course will enable you to understand and effectively manage the impact of change on organisations and their people. It explores key concepts including how individuals and organizations respond to change, how to lead change through stakeholder engagement and communications and the techniques used by a change manager to ensure the implementation of successful transformation initiatives.
The QA Change Management Practitioner course is a 2-day event and includes a digital copy of the latest Change Management v3 APMG study guide, several QA authored assets designed to assist and enhance your learning, and the Practitioner Certified exam.
Drawing on a variety of different learning resources, your QA expert trainer will guide your learning, and support you, as you develop skills and knowledge through a participative and engaging course.
Prerequisites
To sit the APMG Change Management v3 practitioner exam, a pass in the APMG Change Management foundation exam is required—either v2 or v3. We recommend completing the v3 foundation course and exam to maximise your chance of success. If you hold a v2 foundation pass, you must familiarise yourself with the updated v3 syllabus before attempting the practitioner exam, as there are notable differences.
Pre-course Work
QA provides learning materials that will help delegates prepare for the learning sessions. This will include:
- Study advice to guide your learning
- A summary of the main topics so that learning, knowledge retention and course participation is maximised
- The case study used in the course
- 2 Foundation level sample exams to refresh the Foundation level knowledge
Target Audience
- Anyone interested in the understanding the principles of achieving successful organizational change.
- Anyone involved in organizational change, transition, or transformation initiatives.
- Aspiring or current professionals seeking Change Management Certification.
- Those performing key roles in the design, development and delivery of organizational change projects and programmes including:
- Change Managers
- Business Change Managers
- Project / Programme Managers
- Senior Responsible Owners
- Operational Line Managers
- Human Resource Managers
- Change Agents
- Team members involved in change initiatives
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
2 Days instructor led course
Exam included
Pre-coursework
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
In an ever increasing volatile and complex world the ability to implement change in a sustainable way has become a key success factor for all organisations. By taking this course you will achieve the knowledge and skills required to help guide and shape your organisation through its change journeys.
In passing the APMG Change Management exams you will achieve an internationally recognised qualification.
According to the respondents of a recent APMG survey:
- 98% said the Change Management training had made them a better Change Manager
- 46% felt the Change Management certification had enhanced their earning potential
- 97% said that the training had given them more confidence in managing change
Course outline
The course will follow the outline of the APMG International Change Management Syllabus and cover the following topics:
Organisational Context and Approach
- Facilitation for Co-design
- Delivery Strategies
- Change Strategies
People and Change
- Introduction to Effective Instruction
- Learning Needs and Objectives
- Active Listening
- Developmental Feedback
- Framework for Coaching
- Leading the Change Journey
Change Leadership and Teams
- Creating Psychological Safety
- Shaping Organisational Culture
- Increasing Team Inclusivity
Stakeholder Engagement and Communication
- Stakeholder Engagement Planning
- Communications
Work of the Change Manager
- Sustaining Change
- Change Momentum and Tipping Points
- Handling Conflict in Change
APMG Change Management Practitioner Examination
Practitioner Exam
- 2 hours 30 minutes duration
- 80 multiple choice questions
- Pass mark 40 (50%)
- Open book
- Scenario based
- Taken on day 5 (day 2 of the Practitioner course)
Your course includes preparation for your examinations. This includes undertaking mock exam questions, and answer reviews. There may also be additional evening work set by your trainer.
Good to know
QA is an approved training provider for ELCAS, proud to support service leavers in their transition into the tech industry. Learn more about Elcas approved training here.
For commercials please refer to:
or the ELCAS Portal.
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
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What our customers are saying
“QA’s training has greatly supported us to roll out and embed our emerging project management framework by giving our staff a clear and practical understanding of the expected project and programme management principles and disciplines.”
Ariel Wosner
Centre of Excellence for Project and Programme Management, British Council
"I participated in an IT Project Management Workshop, and I have to say it was by some way, the most well organised, best presented, engaging, informative and inspiring workshop or training course I have been on with QA. The trainer’s willingness to spend his time and share his experience and resources with me were second to none, and I truly feel better prepared going forward in my career."
James
QA learner
“Our trainer was astounding. Never put a foot wrong and had a thorough understanding of the subject matter. Excellent experience base, extremely patient, and very well developed delivery manner. He made the whole learning process very enjoyable!"
Ian
Prince2 Foundation and Practitioner
Portfolio Director
Jackie Hewett
Portfolio Director – Project and Programme Management
Frequently asked questions
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.