FAQs & support

Have a question about our training centres or exams? Bookings or pre-course materials? Find your answers here or contact us.

Need to know

We are here to help

Find your answers here or contact us.

Contact us

How virtual learning works

Find out how to connect to a virtual classroom or virtual learning course here and watch our virtual classroom video

Virtual Classroom

Total Learning™

Our most effective way to learn. The best of digital self-paced and live instructor-led learning from our industry experts,

Total Learning

SFIA services

How we help to map and develop your team's skills using the Skills Framework for the Information Age.

SFIA Services From QA

Precourse materials, courses, and exams

From instructions to how to register for your exam to when you should expect exam results.

Precourse materials, courses, exams

SEND support

How QA supports our learners with SEND needs.

SEND Support

Safeguarding

QA's Prevent, Safeguarding, Mental Health, and British Values measures.

Safeguarding
Existing customers

QA customer? We're here to help.

To help us get back to you as quickly as possible, please complete the form that best matches your query.

Or give us a call:

0113 220 7150 (UK)  

888-895-3441 (US)

 

Instructor-led learning queries

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Self-paced queries

Existing customer

We are here to help!

If you have any general enquires related to our Self-paced platform, you can find more information on the links below

Help center                     Caught a glitch? Submit a ticket

Apprenticeship queries

If you have any enquires about an existing or upcoming Apprenticeship program with QA please email apprenticeships@qa.com 

Get in touch

New to QA? Say hello

To help us get back to you as quickly as possible, please complete the form that best matches your query.

Or contact us on

0113 220 7150 (UK)

888-895-3441 (US)