In today’s increasingly connected world, it is more important than ever to understand and adapt to changes in users’ behaviours, environments and needs. Agile approaches help teams focus on working at pace and focusing on quality, but to ensure we build the right things requires a discovery mind-set. QA’s Design Thinking Workshop fulfils this gap and aims to help professionals across industry to develop and refine the skills needed to emphasise, understand and respond to the complex relationship between end users and products or services.
This two-day immersive learning experience blends group activity with discussion to explore the creative process of Design Thinking enabling a practical grasp of the mind-set, methodology and principles.
During the event, learners will explore sector-specific case studies that highlight the do's and don'ts of service design and product development when using Design Thinking.
The workshop will equip learners with the fundamental skills required to apply Design Thinking in their own working environment.
There are no specific pre-requisites for this course.
This workshop is suitable for anyone new to Design Thinking, or anyone wishing to develop a practical understanding of Design Thinking Principles.
By the end of the workshop you will be able to:
- Understand and explain Design Thinking and its benefits to peers and stakeholders
- Apply Design Thinking techniques to support the innovation of products/services
- Demonstrate a Design Thinking mindset in approaching tasks that require “out the box thinking”
- Use Design Thinking as a means to solve complex problems
- Use Design Thinking as a tool to creatively improve products/processes
This two-day workshop begins with a step-by-step walk through introduction to Design Thinking, covering the key aspects of the methodology, as well as the design principles that are promoted.
As the session progresses Learners will work through the five steps of Design Thinking:
At each step, learners will apply techniques learned to the underpinning case study, working through the different phases of the Design Thinking double diamond while developing practical skills to take back to the workplace.
This learning experience offers a deep insight into the concept of Design Thinking with further support given to delegates on how to facilitate the 5 steps of Design Thinking.
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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
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Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.