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BCS Foundation Certificate in Organisational Behaviour
- Categories:
- Product Discovery and Design
- Level:
- Fundamentals
- Code:
- QAOB
- Exam:
- Yes - Included
Overview
The BCS Foundation Certificate in Organisational Behaviour provides an entry level qualification for anyone wishing to gain an understanding of the complex factors which shape the way organisations operate. It includes the principles of organisational design and operating models, as well as group and individual performance, culture and behaviour. The certificate will also enable candidates to understand key principles of finance at both business and project level.
The Foundation Certificate is for people who want to gain a general understanding of the structure, operation and behaviour of organisations, including business and project finance. Suitable for business analysts, business managers and anyone working in business change. This list is not exhaustive and many other roles may benefit.
Prerequisites
There are no specific pre-requisites for this course.
If you are taking a BCS exam you must bring photographic identification with you (passport, driving license or student card), as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam. For any questions about what form of identification is acceptable please contact your Account Manager or the QA Examination Administration team on 44(0)1793 696273.
Simple non-programmable calculators can be used during paper-based examinations (to be provided by the candidate). QA provision these. Candidates taking on-line examinations will have access to an on- screen calculator. No other calculators or mobile technology will be allowed.
BCS allow additional time for candidates who have a disability or whose native language differs to that of the examination paper. Full details are provided in the BCS Reasonable Adjustments Policy which is available to view on the BCS website. If you believe you qualify for this then please notify the Exam Administration team on the details below as early as possible. At least two weeks' notice will be required for processing this request. Delegates failing to advise QA and provide evidence when requested, may not be allowed the additional support offered via the BCS policy. QA Exam Administration can be contacted by emailexam.admin@qa.comor by phone+44(0) 1793 696162.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
3 Days instructor led course
Exam included
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
- Organisational Principles including delivering value, structure, budgets, jobs, management and rules.
- Operating models including structures and boundaries.
- Organisational motivation, behaviour and culture.
- Group formation, dynamics and networks.
- Principles of financial reporting including balance sheet, income statement, cash flow, costing and pricing.
- Project finance including costs and benefits, payback, discounted cash flow and internal rate of return.
Course outline
- Organisational Principles: delivering value, structure, budgets, jobs, management and rules.
- Operating models: structures and boundaries
- Organisational motivation, behaviour and culture.
- Groups: formation, dynamics and networks.
- Principles of financial reporting: balance sheet, income statement, cash flow, costing and pricing.
- Project finance: costs and benefits, payback, discounted cash flow and internal rate of return.
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
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What our customers are saying
“It’s been great to see significant improvements with how we manage resources including costs and in-house solutions from fundamental data skills training.”
Aravinth Pandian
Head of Business Intelligence, East London NHS Foundation Trust
“I love the labs at QA! The way they're integrated with video learning makes it a hands-on experience which is unrivaled to my knowledge. This makes it a delightful experience for those who learn by doing and like to get stuck in.”
Tom Walkinshaw
Analyst, JPMorgan Chase & Co.
Portfolio Director
Paddy Dhanda
Portfolio Director – Product Discovery, Design & Agile
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course.
Once you have purchased the Online course and have completed your registration, you will receive the necessary details to enable you to immediately access it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.