Overview

The BCS Foundation Certificate in Organisational Behaviour provides an entry level qualification for anyone wishing to gain an understanding of the complex factors which shape the way organisations operate. It includes the principles of organisational design and operating models, as well as group and individual performance, culture and behaviour. The certificate will also enable candidates to understand key principles of finance at both business and project level.

The Foundation Certificate is for people who want to gain a general understanding of the structure, operation and behaviour of organisations, including business and project finance. Suitable for business analysts, business managers and anyone working in business change. This list is not exhaustive and many other roles may benefit.

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Prerequisites

There are no specific pre-requisites for this course.

If you are taking a BCS exam you must bring photographic identification with you (passport, driving license or student card), as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam. For any questions about what form of identification is acceptable please contact your Account Manager or the QA Examination Administration team on 44(0)1793 696273.

Simple non-programmable calculators can be used during paper-based examinations (to be provided by the candidate). QA provision these. Candidates taking on-line examinations will have access to an on- screen calculator. No other calculators or mobile technology will be allowed.

BCS allow additional time for candidates who have a disability or whose native language differs to that of the examination paper. Full details are provided in the BCS Reasonable Adjustments Policy which is available to view on the BCS website. If you believe you qualify for this then please notify the Exam Administration team on the details below as early as possible. At least two weeks' notice will be required for processing this request. Delegates failing to advise QA and provide evidence when requested, may not be allowed the additional support offered via the BCS policy. QA Exam Administration can be contacted by emailexam.admin@qa.comor by phone+44(0) 1793 696162.

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Learning Outcomes

  • Organisational Principles including delivering value, structure, budgets, jobs, management and rules.
  • Operating models including structures and boundaries.
  • Organisational motivation, behaviour and culture.
  • Group formation, dynamics and networks.
  • Principles of financial reporting including balance sheet, income statement, cash flow, costing and pricing.
  • Project finance including costs and benefits, payback, discounted cash flow and internal rate of return.
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Course Outline

  • Organisational Principles: delivering value, structure, budgets, jobs, management and rules.
  • Operating models: structures and boundaries
  • Organisational motivation, behaviour and culture.
  • Groups: formation, dynamics and networks.
  • Principles of financial reporting: balance sheet, income statement, cash flow, costing and pricing.
  • Project finance: costs and benefits, payback, discounted cash flow and internal rate of return.
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Why choose QA

Special Notices

There are three possible ways for you to undertake the exam associated with this course and this will be dependent on how you choose to attend the delivery. You may complete the exam as a paper based version or online when attending in the classroom which will most likely be on the final day of the course and will be booked by QA. Or this can be completed via a remote proctored service if you choose to attend virtually or as an attend from anywhere delegate. You will be able to book a slot that’s suitable for you via this remote proctor service and QA will provide you with all the guidance you need to make this possible.


Dates & Locations

Business Analysis International Diploma pathway

After taking 2 Core, 1 Knowledge-based, and 1 Practitioner course, there is a final exam needed to achieve the certification.

= Required
= Certification

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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