Overview

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.

Audience Profile

The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.

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Prerequisites

Important - This course has MFA Requirements. Please read this link and download the MFA app, prior to attending.

  • Learners should have one year's experience administering Windows desktops

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Delegates will learn how to

Understand Microsoft 365 Endpoint Management Solutions

  • Describe the various components and capabilities of Microsoft 365 Endpoint Management.

  • Differentiate between different endpoint management tools, such as Microsoft Intune and Configuration Manager.

Deploy and Manage Devices

  • Learn how to deploy Windows 10/11 using Intune.
  • Manage device enrollment, configuration, and compliance policies for both corporate and BYOD (Bring Your Own Device) scenarios.

Implement Device Security and Compliance

  • Apply security policies and configurations to manage endpoint security, including the use of BitLocker, Windows Defender, and firewall settings.
  • Configure compliance policies to ensure devices meet organizational security and compliance standards.

Troubleshoot and Support Endpoint Issues

  • Develop troubleshooting skills for resolving issues related to device configuration, connectivity, and security.
  • Use troubleshooting tools and methodologies to support end-users and maintain device integrity.

Monitor and Analyze Endpoint Health and Performance**:

  • Utilize monitoring tools to assess the health and performance of endpoints across the organization.
  • Analyze data and reports to make informed decisions on device management and security.

Manage Apps and Updates

  • Deploy and manage applications across devices using Microsoft Intune and other tools.
  • Plan and implement update management strategies to ensure endpoints are up-to-date with the latest patches and software versions.

These objectives aim to ensure that learners can effectively manage and secure endpoints within a Microsoft 365 environment.

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Outline

Explore endpoint management

This learning path is designed to provide a comprehensive understanding of enterprise desktops, Windows editions, and Entra ID (formerly known as Azure Active Directory). It includes exploring various Windows editions, including their features and installation methods and how they can be managed with Intune. It delves into Entra ID, highlighting its similarities and differences with AD DS and how to synchronize the two. Furthermore, learners will better understand managing Entra ID identities. Overall, this learning path equips learners with the necessary knowledge and skills to effectively support enterprise desktops and manage Azure Active Directory identities.

  • Explore the Enterprise Desktop
  • Explore Windows Editions
  • Understand Entra ID
  • Manage Entra ID identities

Execute device enrollment

This learning path will cover Entra ID join and will introduce Microsoft Intune. We'll also discuss how to configure policies for enrolling devices to Configuration Manager and Microsoft Intune.

  • Manage device authentication
  • Enroll devices using Microsoft Configuration Manager
  • Enroll devices using Microsoft Intune

Configure profiles for user and devices

This learning path explores Intune and looks at device configuration profiles, the benefits of user profiles and how to synchronize profile data across multiple devices.

  • Execute device profiles
  • Oversee device profiles
  • Maintain user profiles

Examine application management

Learners will examine application management methods using Intune, as well as on-premises solutions.

  • Execute mobile application management
  • Deploy and update applications
  • Administer endpoint applications

Manage authentication and compliance

This learning path covers the various solutions for managing authentication. Students will also learn about the different types of VPNs, as well as compliance and conditional access policies.

  • Protect identities in Entra ID
  • Enable organisational access
  • Implement device compliance
  • Generate inventory and compliance reports

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Why choose QA

Dates & Locations

Microsoft 365 learning pathways

= Required
= Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Copilot for Microsoft 365
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