Special Notices

Please note: Due to the dynamic nature of updates to Office 365 functionality by Microsoft, elements of the syllabus of this course can be subject to change without notice.
If you are interested in an in-depth exploration of any specific Office 365 technology, QA recommends that you attend a Technical Mastering QA authored course from our Microsoft 365 curriculum which offers end to end detailed guidance and hands on labs for:

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Target Audience

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization. Students should have the following background:

  • General IT knowledge or any general experience working in an IT environment
  • General (sales level) experience on corresponding Microsoft on-premises products, such as Exchange Server, SharePoint, Office Professional, AD RMS and others
  • Experience addressing business/legal/security requirements for IT

After completing this course, students will be able to:

  • Differentiate between the various cloud service models
  • Identify the key differences between Microsoft 365 and Office 365
  • Plan for migration to Microsoft 365 services
  • Identify key differences between Microsoft on-premises services vs. Microsoft 365 cloud services
  • Define enterprise mobility in Microsoft 365
  • Identify how Microsoft 365 services provide collaboration
  • Understand identities, including cloud, on-premises, and hybrid identity
  • Understand cloud device management and protection, including the use of Intune
  • Understand data protection, including the use of Azure Information Protection
  • Describe compliance in general and the compliance features in Microsoft 365
  • Describe Microsoft 365 subscriptions, licenses, billing, and support

Module 1: Understanding Cloud Fundamentals

Lessons

  • Cloud Computing Overview
  • icrosoft Cloud Services
  • Migration to cloud services

Lab : Cloud Fundamentals

  • Exercise 1: Determine the appropriate cloud model (paper-based lab)

Module 2: Microsoft 365 Fundamentals

Lessons

  • Microsoft 365 core services
  • Microsoft on-premise services vs. Microsoft 365 cloud services
  • Enterprise Mobility in Microsoft 365
  • Collaboration in Microsoft 365

Lab : Enabling and configuring a Microsoft 365 tenant

  • Exercise 1: Activating and configuring a Microsoft 365 tenant
  • Exercise 2: Exploring the Microsoft 365 user and admin portal
  • Exercise 3: Configuring new user and group accounts

Module 3: Security, Compliance, Privacy and Trust in Microsoft 365

Lessons

  • Organization security overview
  • Identity basics
  • Devices and data protection
  • Compliance in Microsoft 365

Lab : Security in Microsoft 365

  • Exercise1: Managing users and devices in Azure Active Directory
  • Exercise2: Evaluate Identity Protection
  • Exercise3: Explore tools for compliance

Module 4: Subscriptions and support in Microsoft 365

Lessons

  • Microsoft 365 Subscriptions, licenses, and billing
  • Support in Microsoft 365

Lab : Managing subscriptions, licensing and support in M365

  • Exercise 1: Explore interfaces for billing and subscriptions
  • Exercise 2: Add trial licenses to the tenant
  • Exercise 3: Review support options