Overview

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Audience profile

This course is designed for Business Decision Makers and IT Professionals who aspire to deploy cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.
Job role: Business User, Administrator, App Maker
Preparation for exam: MS-900
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Prerequisites

This course is designed for Business Decision Makers and IT Professionals who aspire to deploy cloud services in their organization. Students should have the following background:
  • General knowledge of networking, computing, and cloud concepts
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Learning Outcomes

  • Differentiate between the various cloud service models.
  • Identify the key differences between Microsoft 365 subscriptions.
  • Plan for migration to Microsoft 365 services.
  • Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
  • Identify how Microsoft 365 services support teamwork.
  • Describe identities, including cloud, on-premises, and hybrid identity.
  • Describe cloud device management and protection, including the use of Intune.
  • Describe data protection, including the use of Azure Information Protection.
  • Describe compliance in general and the compliance features in Microsoft 365.
  • Describe Microsoft 365 subscriptions, licenses, billing, and support
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Course Outline

Module 1: Cloud concepts
Explore the core concepts of cloud computing and how it can help your business.
Lessons
  • Principles of cloud computing
  • What is Microsoft 365?
  • Select a cloud deployment
Module 2: Microsoft 365 productivity and teamwork capabilities
Learn about the productivity and teamwork solutions in Microsoft 365 and the capabilities that help people be more productive using Microsoft 365 - The World's Productivity Cloud.
Lessons
  • Microsoft 365 productivity and teamwork solutions
  • Engage employees with Microsoft Stream, Teams, and Yammer
  • Get more done with Office across all devices
  • File storage and sharing with OneDrive and SharePoint
Module 3: Microsoft 365 business management capabilities
Learn about the business management solutions in Microsoft 365 and the capabilities that help organizations be more productive using Microsoft 365 - The World's Productivity Cloud.
Lessons
  • Manage your business with Microsoft 365
  • Simplify device management with Microsoft Endpoint Manager
  • Get more done and stay secure with Windows 10
  • Harness business intelligence with Microsoft 365 analytics and reporting
Module 4: Microsoft 365 security and compliance
Learn about the Microsoft 365 security and compliance solutions areas and the capabilities available to help enterprises secure their enterprise and meet regulatory requirements.
Lessons
  • Security principles and solution areas
  • Identity and access management
  • Threat protection
  • Cloud security
  • Information protection and governance
  • Compliance management
  • Manage risk, discovery, and audit
Module 5: Microsoft 365 Licensing and support
Learn more about Microsoft 365 licensing, service, and support options.
Lessons
  • Identify licensing options available in Microsoft 365
  • Describe support offerings in Microsoft 365 services
  • Describe the service life cycle in Microsoft 365
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Why choose QA

Special Notices

Please note: Due to the dynamic nature of updates to Office 365 functionality by Microsoft, elements of the syllabus of this course can be subject to change without notice.

The MS900 is a very fast paced, high-level overview of Microsoft 365 with no hands-on labs. If you are interested in an in-depth exploration of any specific Office 365 technology, QA recommends that you attend a Technical Mastering QA authored course from our Microsoft 365 curriculum which offers end to end detailed guidance and hands on labs for:

Dates & Locations

Microsoft 365 learning pathways

= Required
= Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Office 365 Development
Microsoft Teams

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

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If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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