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What is ITIL® certification?
ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.
ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation.
It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.
QA offer a wide range of in-person and online ITIL® courses and training across the current framework, including ITIL®4 foundation, specialist and strategist certifications.
ITIL® 4 Framework
ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with agile, DevOps and digital transformation.
Why choose ITIL 4?
QA's Head of Service Management Product Development, Martin Waters, highlights why ITIL 4 is relevant in today's service driven world of digital transformation.
Book online today. If you need help choosing the right course or would like to discuss business discounts, call us on 01753 898 765.
We also offer ITIL® 4 courses in a range of durations, from one day to multiple days, half-days and 12-months' online access.
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