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ITIL® 4 Foundation Certificate
|Learning method||Exam||Pre-course work||ITIL® Official publication||Duration||Price (ex. VAT)||More info||Booking|
|Online||12 month access||Outline|
|Classroom / virtual||3 days||Outline||See dates|
|Classroom / virtual||2 days (fast track)||Outline||See dates|
|Virtual||5 half days||Outline||See dates|
ITIL® 4 Managing Professional Transition Module
What is ITIL®?
ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.
ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.
QA's Learning Delivery Director, Adam Stewart, looks at what is new and what has changed in the latest iteration - What's new in the ITIL® v4 Framework?
Why choose ITIL 4?
QA's Head of Service Management Product Development, Martin Waters, highlights why ITIL 4 is relevant in today's service driven world of digital transformation.
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Unable to spare entire days training?
We offer the option to learn virtually over consecutive half-days, whilst maintaining your quality day-to-day working commitments.
Morning and afternoon slots available.