98%
say our ITIL® training will improve job performance
92%
pass rate for our ITIL® training courses
98%
quality rating for our ITIL® trainers' knowledge

ITIL® 4 Foundation Certificate

Learning method Exam Pre-course work ITIL® Official publication Duration Price (ex. VAT) More info Booking
Online Included Included Included 12 month access £436 Outline
Virtual / classroom Included Included Included 3 days £1,440 Outline See dates
Virtual / classroom Included Included Included 2 days (fast track) £1,085 Outline See dates
Virtual / classroom Included Included Included 5 half days £1,440 Outline See dates

ITIL® 4 Managing Professional Transition Module

Learning method Exam Pre-course work QA courseware Duration Price (ex. VAT) More info Booking
Virtual / classroom Included Included Included 5 days £2,525 Outline See dates

ITIL® 4 Specialist: Create, Deliver and Support

Learning method Exam Pre-course work QA courseware Duration Price (ex. VAT) More info Booking
Virtual / classroom Included Included Included 3 days £1,690 Outline See dates

ITIL® 4 Specialist: Drive Stakeholder Value

Learning method Exam Pre-course work QA courseware Duration Price (ex. VAT) More info Booking
Virtual / classroom Included Included Included 3 days £1,690 Outline See dates

ITIL® 4 Specialist: High-velocity IT

Learning method Exam Pre-course work QA courseware Duration Price (ex. VAT) More info Booking
Virtual / classroom Included Included Included 3 days £1,690 Outline See dates

ITIL® 4 Strategist: Direct, Plan and Improve

Learning method Exam Pre-course work QA courseware Duration Price (ex. VAT) More info Booking
Virtual / classroom Included Included Included 3 days £1,690 Outline See dates
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What is ITIL®?

ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.

ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.

QA's Learning Delivery Director, Adam Stewart, looks at what is new and what has changed in the latest iteration - What's new in the ITIL® v4 Framework?

Why choose ITIL 4?

QA's Head of Service Management Product Development, Martin Waters, highlights why ITIL 4 is relevant in today's service driven world of digital transformation.

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Portfolio subject
ITIL,
Partner
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Partner subject
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Learning method
Virtual
Live training via web conferencing
Classroom
Hands-on training in a QA learning centre
Online
Self-paced online learning modules and videos
Flexible learning
A series of half-day virtual sessions
Blended
A mix of classroom and online modules
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Type

Browse our courses

Virtual
Live training via web conferencing
Classroom
Hands-on training in a QA learning centre
Online
Self-paced online learning modules and videos
Flexible learning
A series of half-day virtual sessions
Blended
A mix of classroom and online modules

Unable to spare entire days training?

We offer the option to learn online over consecutive half-days, while maintaining your quality day-to-day working commitments.

Morning and afternoon slots available.

Learn more about our Half-Day Series