Back
| 98% say our ITIL® training will improve job performance |
92% pass rate for our ITIL® training courses |
98% quality rating for our ITIL® trainers' knowledge |
What is ITIL®?
ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.
ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.
QA's Learning Delivery Director, Adam Stewart, looks at what is new and what has changed in the latest iteration - What's new in the ITIL® v4 Framework?
ITIL® courses
Book online today or, if you need help choosing the right course or would like to discuss business discounts, call us on 01753 898 765.
ITIL® 4 Foundation Certificate
| Learning method | Exam | Pre-course work | ITIL® Official publication | Duration | Price (ex. VAT) | More info | Booking |
| Online |  |
|
|
12 month access | £436 | Outline | |
| Virtual / classroom | |
|
|
2 days (fast track) | £1,130 | Outline | See dates |
| QA Total Learning™ | |
|
|
Multiple sessions | £1,460 | Outline | See dates |
| Virtual / classroom | |
|
|
5 half days | £1,460 | Outline | See dates |
ITIL® 4 Managing Professional Transition Module
| Learning method | Exam | Pre-course work | QA courseware | Duration | Price (ex. VAT) | More info | Booking |
| Virtual / classroom | |
|
|
5 days | £2,625 | Outline | See dates |
ITIL® 4 Specialist: Create, Deliver and Support
| Learning method | Exam | Pre-course work | QA courseware | Duration | Price (ex. VAT) | More info | Booking |
| Virtual / classroom | |
|
|
3 days | £1,760 | Outline | See dates |
ITIL® 4 Specialist: Drive Stakeholder Value
| Learning method | Exam | Pre-course work | QA courseware | Duration | Price (ex. VAT) | More info | Booking |
| Virtual / classroom | |
|
|
3 days | £1,760 | Outline | See dates |
ITIL® 4 Specialist: High-velocity IT
| Learning method | Exam | Pre-course work | QA courseware | Duration | Price (ex. VAT) | More info | Booking |
| Virtual / classroom | |
|
|
3 days | £1,760 | Outline | See dates |
ITIL® 4 Strategist: Direct, Plan and Improve
| Learning method | Exam | Pre-course work | QA courseware | Duration | Price (ex. VAT) | More info | Booking |
| Virtual / classroom | |
|
|
3 days | £1,760 | Outline | See dates |
ITIL® 4 qualification scheme
ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with agile, DevOps and digital transformation.
= Required
= Certification
Why choose ITIL 4?
QA's Head of Service Management Product Development, Martin Waters, highlights why ITIL 4 is relevant in today's service driven world of digital transformation.
Browse our courses
Don't know where to start? Try our new course finder tool
Unable to spare entire days training?
We offer the option to learn online over consecutive half-days, while maintaining your quality day-to-day working commitments.
Morning and afternoon slots available.
ITIL videos
Contact us for more information
Call us on 01753 898 765 or fill in the form below: