98%
say our ITIL® training will improve job performance
92%
pass rate for our ITIL® training courses
98%
quality rating for our ITIL® trainers' knowledge

ITIL® 4 Foundation Certificate – UP TO 45% OFF!

Learning method Exam Pre-course work ITIL® Official publication Duration Price (ex. VAT) More info Booking
Online Included Included Included 12 month access £436 Outline
Classroom / virtual Included Included Included 3 days was £1,440
£795
Outline See dates
Classroom / virtual Included Included Included 2 days (fast track) was £1,085
£695
Outline See dates
Virtual Included Included Included 5 half days was £1,440
£795
Outline See dates

ITIL® 4 Managing Professional Transition Module – 41% OFF!

Learning method Exam Pre-course work QA courseware Duration Price (ex. VAT) More info Booking
Classroom / virtual Included Included Included 5 days was £2,525
£1,495
Outline See dates
Terms and conditions See all courses

ITIL® at a glance

ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.

ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.

QA's Learning Delivery Director, Adam Stewart, looks at what is new and what has changed in the latest iteration of ITIL® - What's new in the ITIL® v4 Framework?

Why choose ITIL4?

QA's Head of Service Management Product Development, Martin Waters, highlights why ITIL4 is relevant in today's service driven world of digital transformation.

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Portfolio subject
ITIL,
Partner
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Partner subject
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Learning method
Classroom:
Each learner attends the course in person, in a classroom environment
Virtual Classroom:
Join live classroom training via web conferencing
Virtual:
The course is delivered virtually. A learner will attend the course through webex facilities
Online:
Online, video and elearning courses
Blended:
A combination of in person and digital learning
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Type

Browse our courses

Classroom:
Each learner attends the course in person, in a classroom environment
Virtual Classroom:
Join live classroom training via web conferencing
Virtual:
The course is delivered virtually. A learner will attend the course through webex facilities
Online:
Online, video and elearning courses
Blended:
A combination of in person and digital learning

Unable to spare entire days training?

We offer the option to learn virtually over consecutive half-days, whilst maintaining your quality day-to-day working commitments.

Morning and afternoon slots available.

Learn more about our Half-Day Series

Offer terms and conditions

  • Offer ends 11 September 2020
  • Courses must be taken and completed by 30 October 2020
  • For new bookings only (existing bookings cannot be cancelled and rebooked to take advantage of the offer)
  • The offer cannot be used in conjunction with any other discount. It cannot be used on top of any discounts already agreed on skills licenses or via advanced pricing agreements
  • Offer is not transferable to other course dates or events
  • If QA reschedule a course, the discount can be transferred to the new date until 30 October 2020
  • If QA cancel a course and there is no alternative available, the discount cannot be applied to another one
  • Subject to availability
  • QA standard terms and conditions apply, except the following under Clause 7c:

    Date of Cancellation / Rescheduling Cancellation Fee Payable Rescheduling Fee Payable
    20-11 working days prior to course start 50% 50%
    10-6 working days prior to course start 100% 50%
    Fewer than 6 working days prior to course start 100% 100%