98%
say our ITIL® training will improve job performance
92%
pass rate for our ITIL® training courses
98%
quality rating for our ITIL® trainers' knowledge
What is ITIL®?
ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.
ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.
QA's Learning Delivery Director, Adam Stewart, looks at what is new and what has changed in the latest iteration - What's new in the ITIL® v4 Framework?
ITIL® 4 qualification scheme
ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with agile, DevOps and digital transformation.
= Required
= Certification
Why choose ITIL 4?
QA's Head of Service Management Product Development, Martin Waters, highlights why ITIL 4 is relevant in today's service driven world of digital transformation.
ITIL® courses
Book online today. If you need help choosing the right course or would like to discuss business discounts, call us on 01753 898 765.
ITIL® 4 courses are available in a range of learning methods: Online (self-paced), QA Total Learning™, Virtual Classroom and Virtual.
We also offer ITIL® 4 courses in a range of durations, from one day to multiple days, half-days and 12-months' online access.
ITIL® 4 Managing Professional Transition Module
£2,860
Exam, pre-course work, QA courseware included
ITIL® 4 Specialist: Create, Deliver and Support
£1,900
Exam, pre-course work, QA courseware included
ITIL® Extension module: Acquiring & Managing Cloud Services
From £1,900
Pre-coursework Exam included
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Unable to spare entire days training?
We offer the option to learn online over consecutive half-days, while maintaining your quality day-to-day working commitments.
Morning and afternoon slots available.
ITIL videos
Contact us for more information
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