Please note the QA Group Privacy Notice was updated on 4th July 2025
Legal terms and conditions and policies
This page contains key documentation you may need as a Customer or Supplier including terms and conditions and policies.
This page also contains all key legal and regulatory information such a Privacy and Cookie policies.
Customer terms
General Terms of Sale
Product Terms
- Apprenticeship Terms & Conditions
- Learning Terms & Conditions
- SaaS Terms and Conditions
- Recruitment Services Terms and Conditions
- Talent Terms & Conditions
- Limitless Learning Terms & Conditions
- Apprenticeship Terms & Conditions Scotland
- Customer Labs Collaboration
- Professional Services Agreement
- Previous versions
Data Protection Addendum
Partner Terms
- PRINCE2 Exam Insurance Terms & Conditions
- Microsoft Software Assurance Terms & Conditions
- Web Portal Access Terms & conditions
- Trademarks
- APM self-paced learning
End User Terms of Use
Supplier terms
Other terms
Privacy
Policies
- Tax Strategy
- Modern Slavery
- Reasonable Adjustments
- Apprenticeships Complaints Policy
- Safeguarding & Prevent Policy and Procedure
- Working with our Supply Chain
- Complaints and Appeals Policy
- QA Group Supply Chain Diversity Equality and Inclusion Policy
- QA Carbon Net Zero Policy Statement
- Health and Safety Policy Statement
- Accessibility Statement
- Partner Data Sharing Statement
- Environmental Policy Statement
- QA Quality Policy Statement
- Equality, Diversity and Inclusion Policy
QAI - Our use of AI
Sustainability
Certificates
Previous versions
Previous versions of the General Terms of Sale
Previous versions of the Data Protection Addendum
Previous versions of Product Terms
- Learning Terms & Conditions up to 18/06/2024
- Learning Terms & Conditions up to 05/04/2024
- Learning Terms & Conditions up to 18/12/2023
- Apprenticeship Terms & Conditions up to 31/07/2024
- Apprenticeship Terms & Conditions Scotland up to 18/06/2024
- Apprenticeship Terms & Conditions Scotland up to 18/01/2024
- Apprenticeship Terms & Conditions up to 05/04/2024
- Apprenticeship Terms & Conditions up to 22/02/2024
- SaaS Terms and Conditions up to 31/07/2024
- SaaS Terms & Conditions Cloud Academy and Circus Street up to 18/06/2024
- Saas Terms & Conditions Cloud Academy and Circus Street up to 05/04/2024
- Recruitment Terms & Conditions up to 18/06/2024
- Talent Terms & Conditions up to 18/06/2024