Why do a TAP Learning & Development course?

Over 70% of the UK workforce will require upskilling by 2030, according to McKinsey. As business objectives and technological needs increasingly converge, forward-thinking organisations have realised this means uniting L&D professionals, Capability Managers and wider management with a common purpose: to identify and bridge the skills-gaps created by the need for additional technological capability.

Paradoxically, people with L&D responsibilities are often overlooked for training; companies wishing to build capability need to support the people who support their people.

QA trainers are andragogy experts with real experience in Learning  & Development across the private and public sector. The average trainer score is 9.48 out of 10. Our learner numbers within any course are generally less than 10 people, in order to provide an interactive contextualised learning environment. All TAP courses are designed to transfer learning rapidly and actively into the workplace.

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The TAP Award Framework

QA’s TAP framework covers the full universe of learning and development functions, from learning design and delivery to needs analyses, workflow learning and facilitation. View our TAP Learning pathways organised by specialism below.


Train the Trainer




Analysis and Evaluation



Legacy courses are being retired in September 2023. View them here. Please note that anyone on a legacy course must complete it by September 2023.

Digital TAP badge awarded per completed course and assessment of application

Digital TAP Excellence badge awarded when 9 days or more of TAP training completed with assessment of application

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Contact us for more information

If you want to enquire about TAP please call 01133 826361 during normal office hours.

Alternatively you can email Sandra Lucas and leave your contact details, or fill out the form below.