Overview

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Audience profile

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.

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Prerequisites

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization. Students should have the following background:

  • General IT knowledge or any general experience working in an IT environment
  • General (sales level) experience on corresponding Microsoft on-premises products, such as Exchange Server, SharePoint, Office Professional, AD RMS and others
  • Experience addressing business/legal/security requirements for IT
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Learning Outcomes

  • Differentiate between the various cloud service models.
  • Identify the key differences between Microsoft 365 and Office 365.
  • Plan for migration to Microsoft 365 services.
  • Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
  • Define enterprise mobility in Microsoft 365.
  • Identify how Microsoft 365 services support teamwork.
  • Describe identities, including cloud, on-premises, and hybrid identity.
  • Describe cloud device management and protection, including the use of Intune.
  • Describe data protection, including the use of Azure Information Protection.
  • Describe compliance in general and the compliance features in Microsoft 365.
  • Describe Microsoft 365 subscriptions, licenses, billing, and support
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Course Outline

Module 1: Cloud Concepts

Lessons

  • Principles of cloud computing
  • Microsoft cloud services
  • Migrating to cloud services

Lab : Cloud Fundamentals

  • Exercise 1: Determine the appropriate cloud model (paper-based lab)

Module 2: Core Microsoft 365 Services

Lessons

  • Microsoft 365 core services
  • Microsoft on-premise services and cloud services in Microsoft 365
  • Unified endpoint management in Microsoft 365
  • Teamwork in Microsoft 365

Lab : Enabling and configuring a Microsoft 365 tenant

  • Exercise 1: Activating and configuring a Microsoft 365 tenant
  • Exercise 2: Exploring the Microsoft 365 user and admin portal
  • Exercise 3: Configuring new user and group accounts

Module 3: Security, Compliance, Privacy and Trust in Microsoft 365

Lessons

  • Organizational Security Fundamentals
  • Security features in Microsoft 365
  • Identity and Access Management
  • Device and data protection in Microsoft 365
  • Compliance in Microsoft 365

Lab : Security in Microsoft 365

  • Exercise 1: Managing users and devices in Azure Active Directory
  • Exercise 2: Evaluate Identity Protection
  • Exercise 3: Explore tools for compliance

Module 4: Microsoft 365 pricing and support

Lessons

  • Microsoft 365 Subscriptions, licenses, and billing
  • Support in Microsoft 365

Lab : Managing subscriptions, licensing and support in M365

  • Exercise 1: Explore interfaces for billing and subscriptions
  • Exercise 2: Add trial licenses to the tenant
  • Exercise 3: Review support options
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Why choose QA

Special Notices

Please note: Due to the dynamic nature of updates to Office 365 functionality by Microsoft, elements of the syllabus of this course can be subject to change without notice.

If you are interested in an in-depth exploration of any specific Office 365 technology, QA recommends that you attend a Technical Mastering QA authored course from our Microsoft 365 curriculum which offers end to end detailed guidance and hands on labs for:

Dates & Locations

Microsoft 365 learning pathways

This course features in the following learning path:

= Required
= Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Office 365 Development
Microsoft Teams
Office 365 General Administration Average salary: £ *

5 days

Key for bundle contents
= Exam Preparation
= Exam
= Practice Exam
= Exam Voucher
= Tutor Support
= Pre Course Work
*This is based on QA research

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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