FAQs & Support
Have a question about our training centres or exams? Bookings or pre-course materials? Find your answers here or contact us.
How virtual learning works
Find out how to connect to a virtual classroom or virtual learning course here and watch our virtual classroom video
SFIA services
How we help to map and develop your team's skills using the Skills Framework for the Information Age.
Precourse materials, courses, and exams
From instructions to how to register for your exam to when you should expect exam results.
SEND support
How QA supports our learners with SEND needs.
Safeguarding
QA's Prevent, Safeguarding, Mental Health, and British Values measures.
QA customer? We're here to help.
To help us get back to you as quickly as possible, please complete the form that best matches your query.
Or give us a call:
Instructor-led learning queries
Self-paced queries
Existing customer
We are here to help!
If you have any general enquires related to our Self-paced platform, you can find more information on the links below
Apprenticeship queries
If you have any enquires about an existing or upcoming Apprenticeship program with QA please email apprenticeships@qa.com
New to QA? Say hello
To help us get back to you as quickly as possible, please complete the form that best matches your query.
Or contact us on 0113 220 7150 (UK)