New Cisco curriculum changes

In 2020 Cisco changed their training and certification programmes around the latest technologies and what drives today's learners. The next-level certifications are arranged under five categories:


Starting point for individuals interested in starting a career as a networking professional.

Cisco Certified Technician (CCT) Data Center

Cisco Certified Technician (CCT) Routing and Switching


Master the essentials needed to launch a rewarding career and expand your job possibilities with the latest technologies.

DevNet Associate



Select a core technology track and a focused concentration exam to customise your professional-level certification.

DevNet Professional

CCNP Enterprise

CCNP Collaboration

CCNP Data Center

CCNP Security

CCNP Service Provider


This certification is accepted worldwide as the most prestigious certification in the technology industry.


CCIE Enterprise Infrastructure

CCIE Enterprise Wireless

CCIE Collaboration

CCIE Data Center

CCIE Security

CCIE Service Provider


The highest level of accreditation achievable and recognises the architectural expertise of network designers.


What changes?

  • Introduced Cisco Certified DevNet Associate, Specialist and Professional certifications
  • Prerequisites removed for certifications at the associate and professional levels
  • Continuing education for all
  • Recognition for completing training courses
  • Consolidated and updated CCNA training and certification
  • Your choice of concentration exams at the professional level
  • Streamlined certification paths
  • New lifetime tenure for CCIE certification maintained for 20 years continuously


Enhanced portfolio

Cisco are retooling their training and certification programme around the latest technologies and what drives today's learners.

Updated approach

Serving up cutting-edge content, convenient access, customised options and continuous learning, throughout your lifetime.

New aim

To empower you with the flexibility to reinvent yourself, earn recognition, fuel innovation and unlock your potential to make a difference in the world.

Browse our courses

Don't know where to start? Try our new course finder tool​

Course finder

Cisco Certifications

Demonstrate that you have the skills and knowledge necessary to support Cisco products and solve customers' technology problems.

Cisco Learning Credits

5 April 2021 - Announcing Changes to the Cisco Learning Credit Program

The Cisco Learning Credit Program was established over 10 years ago to provide customers with the flexibility to plan what, when and where training is required to accelerate their intended outcomes. Announced on 5 April 2021, Cisco have decided to discontinue Cisco Learning Credit reimbursements with our Learning Partners, effective with classes starting after 14 June 2021, while they re-evaluate the program.

Key dates and details



5 April 2021

  • Cisco will notify LPs and BEPs of the CLC program changes.

6 May 2021

  • Implementation of the maximum CLC reimbursement rate for each course.
  • Requests for reimbursements tied to offers that include LP/BEP Subscriptions and partner-created variations* of the Cisco authorized training offerings will not be accepted.

14 June 2021

  • Final day to purchase digital libraries with LPs/BEPs using CLCs as a form of payment.
  • Last class start date for LP/BEP delivered classes using CLCs as a form of payment.
  • The Preferred Partner designation will no longer be accessible in the LCMT system.

After 14 June 2021

  • Customers may continue to purchase Cisco training directly through authorized LPs/BEPs without the use of CLCs as a form of payment.
  • Customers may continue to obtain CLCs and redeem them directly with Cisco.

What are Cisco Learning Credits?

Cisco Learning Credits are an easy way to pay for your Cisco training. Training can be purchased at a reduced cost overall through use of these learning credits.

As an Authorized Cisco Learning Partner, QA is able to redeem your Cisco Learning Credits as payment for your training. Cisco Learning Credits can be used as payment for public-scheduled courses at QA training centres and also for private events hosted at your facilities.

For immediate support, please contact your QA Account Manager who will work with you to maximise your training budget.

Benefits of Cisco Learning Credits

  • Secures training budget
  • Increases productivity and technical competency
  • Ensures highest quality of training, through an authorised Cisco Learning Solution Partner
  • Simplify PO process - administrative costs decreased by reducing need to open multiple POs
  • Learning Credits Management Tool - provides a single location to manage and track your credits
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