Overview

The number of organisations that are using and seeing the benefits of a PMO has grown dramatically in the last decade. Currently over 95% of organisations with a revenue > £700M have an established PMO*.

The House of PMO is a professional body for people working in a PMO that allows them to develop their skills and their PMO community.

This “Essentials for PMO Administrators” course is an entry-level introduction to the role of a delivery member of the PMO, defined as an Administrator. The course will cover the key aspects of working in a PMO, including an overview of project and programme management.

The course includes:

  • Project and programme principles and terminology
  • The key roles in a PMO
  • The skills, knowledge and behaviour necessary to be a PMO administrator

*House of PMO, 2017.

Read more

Prerequisites

This course Essentials is suitable for complete beginners and those currently in support roles within a PMO (for example Project Administrators, Project Co-ordinator and Project Support Officers). Also suitable for aspiring Project Managers with minimal project management knowledge.

No pre-course reading is required for this course.

Read more

Delegates will learn how to

A candidate will understand the role of the PMO Administrator and the context within which the PMO Administrator works. Specifically:

  • P3M and PMO in context
  • The four key roles within a PMO
  • The competences required to successfully undertake the role of a PMO Administrator
Read more

Outline

This is a three day course, including the exam, which includes:

The PMO in Context, including:

  • Characteristics of projects (Waterfall and Agile)
  • Project and programme lifecycle phases
  • Key documentation
  • Services of a PMO

PMO Roles

  • The four key roles in a PMO
  • The key skills, knowledge and behaviours of a PMO administrator

P3M Administration

  • Details of the key skills of a PMO administrator

P3M Delivery Support skills

  • Delivering the PMO as a service

P3M Delivery Support – Specialist skills

  • Risk management
  • Issue management
  • Information management
  • Change control
  • Financial management
  • Reporting, insights and analysis

Exam format

The exam is taken on the afternoon of the last day of the course. Some details about the examination:

  • 60 multiple choice questions
  • 45 minute duration
  • Closed-book
  • 50% pass mark (30 marks out of 60)

Photographic identification is required to sit your exam. Examples include:

  • Driving licence
  • Passport
  • Work Badge

You are required to show the invigilator your photographic identification – failure to do so will mean you will not be allowed to sit your exam.

Read more

Why choose QA

Dates & Locations

Project Management learning paths

Want to boost your career in project management? Click on the roles below to see QA's learning pathways, specially designed to give you the skills to succeed.

Required Star = Required
Certification = Certification
Project Team Member (APM)
Project Team Member (PMI)
Project Manager (APM)
Project Manager (PMI)
Programme Manager
Change Manager
PMO
Risk Professionals
Portfolio Manager

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information