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Essentials for PMO Administrators
- Categories:
- Project and Programme Management
- Level:
- Fundamentals
- Code:
- QAESSPMOAD
- Exam:
- Yes - Included
Overview
The number of organisations that are using and seeing the benefits of a PMO has grown dramatically in the last decade. Currently over 95% of organisations with a revenue > £700M have an established PMO*.
The House of PMO is a professional body for people working in a PMO that allows them to develop their skills and their PMO community.
This “Essentials for PMO Administrators” course is an entry-level introduction to the role of a delivery member of the PMO, defined as an Administrator. The course will cover the key aspects of working in a PMO, including an overview of project and programme management.
The course includes:
- Project and programme principles and terminology
- The key roles in a PMO
- The skills, knowledge and behaviour necessary to be a PMO administrator
*House of PMO, 2017.
Prerequisites
This course Essentials is suitable for complete beginners and those currently in support roles within a PMO (for example Project Administrators, Project Co-ordinator and Project Support Officers). Also suitable for aspiring Project Managers with minimal project management knowledge.
No pre-course reading is required for this course.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
3 Days instructor led course
Exam included
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
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What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
A candidate will understand the role of the PMO Administrator and the context within which the PMO Administrator works. Specifically:
- P3M and PMO in context
- The four key roles within a PMO
- The competences required to successfully undertake the role of a PMO Administrator
Course outline
This is a three day course, including the exam, which includes:
The PMO in Context, including:
- Characteristics of projects (Waterfall and Agile)
- Project and programme lifecycle phases
- Key documentation
- Services of a PMO
PMO Roles
- The four key roles in a PMO
- The key skills, knowledge and behaviours of a PMO administrator
P3M Administration
- Details of the key skills of a PMO administrator
P3M Delivery Support skills
- Delivering the PMO as a service
P3M Delivery Support – Specialist skills
- Risk management
- Issue management
- Information management
- Change control
- Financial management
- Reporting, insights and analysis
Exam format
The exam is taken on the afternoon of the last day of the course. Some details about the examination:
- 60 multiple choice questions
- 45 minute duration
- Closed-book
- 50% pass mark (30 marks out of 60)
Photographic identification is required to sit your exam. Examples include:
- Driving licence
- Passport
- Work Badge
You are required to show the invigilator your photographic identification – failure to do so will mean you will not be allowed to sit your exam.
Good to know
QA is an approved training provider for ELCAS, proud to support service leavers in their transition into the tech industry. Learn more about Elcas approved training here.
For commercials please refer to:
or the ELCAS Portal.
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
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What our customers are saying
“QA’s training has greatly supported us to roll out and embed our emerging project management framework by giving our staff a clear and practical understanding of the expected project and programme management principles and disciplines.”
Ariel Wosner
Centre of Excellence for Project and Programme Management, British Council
"I participated in an IT Project Management Workshop, and I have to say it was by some way, the most well organised, best presented, engaging, informative and inspiring workshop or training course I have been on with QA. The trainer’s willingness to spend his time and share his experience and resources with me were second to none, and I truly feel better prepared going forward in my career."
James
QA learner
“Our trainer was astounding. Never put a foot wrong and had a thorough understanding of the subject matter. Excellent experience base, extremely patient, and very well developed delivery manner. He made the whole learning process very enjoyable!"
Ian
Prince2 Foundation and Practitioner
Portfolio Director
Jackie Hewett
Portfolio Director – Project and Programme Management
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