The number of organisations that are using and seeing the benefits of a PMO has grown dramatically in the last decade. Currently over 95% of organisations with a revenue > £700M have an established PMO*.

The House of PMO is a professional body for people working in a PMO that allows them to develop their skills and their PMO community.

This “Essentials for PMO Administrators” course is an entry-level introduction to the role of a delivery member of the PMO, defined as an Administrator. The course will cover the key aspects of working in a PMO, including an overview of project and programme management.

The course includes:

  • Project and programme principles and terminology
  • The key roles in a PMO
  • The skills, knowledge and behaviour necessary to be a PMO administrator

*House of PMO, 2017.

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This course Essentials is suitable for complete beginners and those currently in support roles within a PMO (for example Project Administrators, Project Co-ordinator and Project Support Officers). Also suitable for aspiring Project Managers with minimal project management knowledge.

No pre-course reading is required for this course.

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Delegates will learn how to

A candidate will understand the role of the PMO Administrator and the context within which the PMO Administrator works. Specifically:

  • P3M and PMO in context
  • The four key roles within a PMO
  • The competences required to successfully undertake the role of a PMO Administrator
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This is a three day course, including the exam, which includes:

The PMO in Context, including:

  • Characteristics of projects (Waterfall and Agile)
  • Project and programme lifecycle phases
  • Key documentation
  • Services of a PMO

PMO Roles

  • The four key roles in a PMO
  • The key skills, knowledge and behaviours of a PMO administrator

P3M Administration

  • Details of the key skills of a PMO administrator

P3M Delivery Support skills

  • Delivering the PMO as a service

P3M Delivery Support – Specialist skills

  • Risk management
  • Issue management
  • Information management
  • Change control
  • Financial management
  • Reporting, insights and analysis

Exam format

The exam is taken on the afternoon of the last day of the course. Some details about the examination:

  • 60 multiple choice questions
  • 45 minute duration
  • Closed-book
  • 50% pass mark (30 marks out of 60)

Photographic identification is required to sit your exam. Examples include:

  • Driving licence
  • Passport
  • Work Badge

You are required to show the invigilator your photographic identification – failure to do so will mean you will not be allowed to sit your exam.

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Why choose QA

Dates & Locations

Project Management learning paths

Want to boost your career in project management? Click on the roles below to see QA's learning pathways, specially designed to give you the skills to succeed.

= Required
= Certification
Project Team Member (APM)
Project Team Member (PMI)
Project Manager (APM)
Project Manager (PMI)
Programme Manager
Change Manager
Risk Professionals
Portfolio Manager
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