Overview

The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a DevOps evolution requires new skills, tools, innovative thinking, and transformational leadership. Leaders up, down and across an organization must align and collaborate to break down silos and evolve the organization.
The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.
The course was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives and has been designed to teach the key differences and emerging practices for DevOps ways of working through leadership in a fast-paced DevOps and Agile environment.
This certification positions learners to successfully complete the DevOps Leader exam.
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Prerequisites

An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.
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Delegates will learn how to

The learning objectives for DOL include a practical understanding of:
  • DevOps and time to value
  • Mindset and mental models
  • Key differences between DevOps IT and traditional IT
  • Target operating models and organizational design
  • Performance management, rewards and motivation
  • Preparing investment cases
  • Focusing on value outcomes
  • Ideas for organizing workflows
  • Empowerment and participation
  • Defining meaningful metrics
  • Value stream mapping
  • Driving cultural and behavioral change
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Outline

Learner Materials
  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • Learner Manual (excellent post-class reference)
  • Participation in exercises designed to apply concepts
  • Comprehensive glossary
  • Access to additional sources of information and communities
Certification Exam
Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the candidate’s designation as a certified DevOps Leader (DOL). The certification is governed and maintained by the DevOps Institute.
The course fee includes the open book, Online Proctored exam. Delegates will receive a voucher for this exam which they can sit, at their convenience, post course.
Course Introduction
  • Course Goals
  • Course Agenda
DevOps and Time
  • What Is DevOps?
  • Why Do DevOps
  • Companies Doing DevOps
  • The Magic Equation
Key Differences Between DevOps IT and Traditional IT
  • What Sets DevOps IT apart from Traditional IT
  • How DevOps IT is Organized Differently
  • How to Perform to a Different Standard
  • How to Use Different Measurements
Becoming a DevOps organization
  • Transformational Leadership
  • Redesigning An Organization for DevOps
  • Design Principles
  • Focus
  • Work
  • Information
  • Metrics
Value Stream Mapping
  • What is Value Stream Mapping?
  • Why Do We Need to Use this Framework?
  • Types of Maps
  • How to Create a Value Stream Map?
  • Types of Data to Collect
  • How to Handle Exceptions
Value Stream Mapping Exercise
Squad Organizational Model
  • Conway's Law
  • The Problem with Silos
  • Spotify’s Squad Organization Model (Structure, Roles)
  • Squads
  • Tribes
  • Chapters
  • Guilds
  • How to Reorganize in Order to Move to this Model
Managing Cultural Change
  • What is Culture and How Does it Impact Performance?
  • Types of IT Culture
  • Cultural Traits of a DevOps Organization
  • How to Manage Change
Culture and its Impact on Performance
  • Types of IT Culture
  • What is a DevOps Culture
  • How To Manage Change
  • The Three Phases Of Change
  • Types of Changes That Need to be Implemented
Popular DevOps Tools and Practices
  • DevOps Tools Periodic Table
  • Top DevOps Tool Categories
  • Common and Popular Practices
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Why choose QA

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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