- Anyone starting or leading a DevOps cultural transformation program
- Anyone interested in modern IT leadership and organizational change approaches
- Business Managers
- Business Stakeholders
- Change Agents
- DevOps Consultants
- DevOps Engineers
- IT Directors
- IT Managers
- IT Team Leaders
- Lean Coaches
- Product Owners
- Scrum Masters
- System Integrators
- Tool Providers
- Sixteen (16) hours of instructor-led training and exercise facilitation
- Learner Manual (excellent post-class reference)
- Participation in exercises designed to apply concepts
- Comprehensive glossary
- Access to additional sources of information and communities
Delegates will learn how to
- DevOps and time to market
- The business and IT perspectives
- Key differences between DevOps IT and traditional IT
- Planning and organizing
- Understanding performance and culture
- Measurement differences
- Designing a DevOps organization
- Focusing on what matters
- Ideas for organizing workflows
- Sharing information
- Defining meaningful metrics
- Value stream mapping
- The Spotify Squad model
- Managing culture change
- Popular tools and key practices
- Putting it all together
- Course Goals
- Course Agenda
- What Is DevOps?
- Why Do DevOps
- Companies Doing DevOps
- The Magic Equation
- What Sets DevOps IT apart from Traditional IT
- How DevOps IT is Organized Differently
- How to Perform to a Different Standard
- How to Use Different Measurements
- Transformational Leadership
- Redesigning An Organization for DevOps
- Design Principles
- What is Value Stream Mapping?
- Why Do We Need to Use this Framework?
- Types of Maps
- How to Create a Value Stream Map?
- Types of Data to Collect
- How to Handle Exceptions
- Conway's Law
- The Problem with Silos
- Spotify’s Squad Organization Model (Structure, Roles)
- How to Reorganize in Order to Move to this Model
- What is Culture and How Does it Impact Performance?
- Types of IT Culture
- Cultural Traits of a DevOps Organization
- How to Manage Change
- Types of IT Culture
- What is a DevOps Culture
- How To Manage Change
- The Three Phases Of Change
- Types of Changes That Need to be Implemented
- DevOps Tools Periodic Table
- Top DevOps Tool Categories
- Common and Popular Practices
- Exam Requirements, Question Weighting, and Terminology List
- Sample Exam Review
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.