Overview

The SRE (Site Reliability Engineering) Practitioner course introduces ways to economically and reliably scale services in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediations.

The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design and effective incident responses using SRE practices.

The course is developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.

This course positions learners to successfully complete the SRE Practitioner certification exam.

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Prerequisites

It is highly recommended that learners attend the SRE Foundation course with an accredited DevOps Institute Education Partner prior to attending the SRE Practitioner course.
An understanding and knowledge of common SRE terminology, concepts, principles and related work experience are recommended.
Please note: the DevOps Institute SRE Foundation certification is a prerequisite to the SRE Practitioner exam.
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Delegates will learn how to

The learning objectives for Site Reliability Engineering (SRE) Practitioner include an understanding of:
  • How to successfully implement a flourishing SRE culture in your organization.
  • The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them.
  • The organizational impact of introducing SRE.
  • Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks.
  • Building security and resilience by design in a distributed, zero-trust environment.
  • How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture?
  • Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage.
  • Why is Platform Engineering so important in building consistency and predictability of SRE culture?
  • Implementing practical Chaos Engineering.
  • Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents.
  • Perspective of why SRE can be considered as the purest implementation of DevOps.
  • SRE Execution model
  • Understanding the SRE role and understanding why reliability is everyone’s problem.
  • SRE success story learnings

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Outline

Course Introduction
Module 1
SRE Anti-patterns
Module 2
SLO is a Proxy for Customer Happiness
Module 3
Building Secure and Reliable Systems ©DevOps Institute SREP v1.0 Course Description
Module 4
Full-Stack Observability
Module 5
Platform Engineering and AIOPs
Module 6
SRE & Incident Response Management
Module 7
Chaos Engineering
Module 8
SRE is the Purest form of DevOps Post-class assignments/exercises
Certification
Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the SRE Practitioner certificate. The certification is governed and maintained by DevOps Institute. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner.
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