QA Total Learning™ is our newest and most effective way to learn.

Combining the best of digital and live learning, with access to world class industry experts, we focus on making sure you can apply our learning to help

This course is for anyone who is looking to gasp the fundamentals of Project Management, whether you are in a business role or a technical role this course will provide an introduction to the world of project management.

Learners could be in their first project support role, or working as part of the team delivering projects looking to develop an appreciation of the theory of project management. Alternatively, they could be more experienced team managers looking to implement fundamental project structures and practices back in the workplace while enhancing their project credentials.

In this Total Learning course, learners will have the best of both digital and live learning to provide the best possible preparation to pass the PFQ examination. This includes digital learning designed around the PFQ syllabus, including sample exam questions, quizzes and a combination of video and written content.

The 1-day virtual live event focuses on deepening learners’ understanding of the key topics and feedback sessions on exam craft aligning to the question types in the PFQ exam.


This course is accredited by the APM (Association for Project Managers) and includes the PFQ examination.

Our Exam Pass Pledge aims for learners to pass on their first attempt with the reassurance that, otherwise, we will arrange a free resit, taking the cost and hassle away from you.

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At the end of this course, the learner will be able to:

  • understand project management and the operating environment
  • understand project life cycles
  • understand the roles and responsibilities within projects
  • understand project management planning
  • understand project scope management
  • understand resource, scheduling and optimisation in a project
  • understand project risk and issue management in the context of a project
  • understand quality in the context of a project
  • understand communication in the context of a project
  • understand leadership and teamwork within a project
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This Total Learning course consists of three key phases, all explained during a 1 hour virtual kick off session, which includes Q&A:

  1. Digital Essential Learning - 14 hours completed over a minimum of three weeks
  2. Live Virtual Event – 1 days
  3. Apply for Exam – 1 hours

Digital Essential Learning

During the digital phase, learners will work through online content exploring the complete APM PFQ syllabus through a series of modules.
The digital content follows a linear lifecycle approach telling the story of project management, along the way; learners will gain exposure to exam questions and reflective activities to consider how the project management theory translates to their workplace.

Live Event

During the 1-day virtual live phase, learners will work individually and in teams to consolidate the PFQ theory through practical, exam-focused activities. The facilitator will use Miro to create a digital workspace environment enabling a collaborative and interactive learning experience.

  • Introductions
  • Organisation Structures
  • Governance
  • Project Reviews
  • Linear vs Iterative
  • Project Context
  • Projects vs Programmes
  • Communications Factors
  • Conflict
  • Leadership qualities
  • Situational leadership

Apply for Exam

After the live phase, learners will progress on to the PFQ exam. The PFQ exam is typically scheduled the next working morning following the live phase.

  • The APM PFQ exam is a 1 hour, closed book examination
  • Learners must select and answer ten from sixteen questions.
  • Examinations take place via APM’s qualification platform, Surpass and the remote invigilation is conducted by ProctorExam.
  • Find out more about online APM exams, including technical and systems requirements here
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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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