About this course

Tech type Performance
Course code MPDIP
Duration 2 Days

“The greatest ability in business is to get along with others and to influence their actions.”
John Hancock – American Politician

Influencing is a crucial element of being a great communicator.

You already possess innate influencing skills, a lot of which is done unconsciously. To be a really great influencer these skills can be enhanced by moving them to your conscious mind and developing them.

How you put your case across and how you’re perceived can have a large bearing on the outcome.

People often ask us:

  • How can I be more persuasive?
  • How do I get it right first time?
  • How do I help people understand ‘what’s in it for them’?
  • How do I put myself into ‘other people’s shoes’?
  • How can I deal with resistance?

This interactive, fun and practical workshop will provide you with insights in to how others prefer to be influenced – helping you to get them to say ‘yes’!
This course is aimed at people who are wanting to be more influential with their peers, direct reports, customers, stakeholders and managers. In fact anyone who needs to influence and persuade.

If you want your ideas and suggestions to be adopted, can we persuade you to join us?

The QA training has given me the persuasive tools I needed to push back with clients when I believed they were making the wrong decisions.

 

Course attendee | Novemeber 2016

Learning outcomes

  • Adapt your behaviour to achieve a win-win
  • Put yourself in ‘someone else’s shoes’
  • Lay the groundwork to your influencing
  • Use persuasion to get the outcome you need
  • Respond positively when met with resistance

What will the course cover?

Influence, persuasion, manipulation or coercion?
Power and influencing
Push and pull influencing
Why people say ‘yes’
Influencing practice scenario
Communication styles
Obstacles and winning behaviours
Handling resistance when influencing
Planning influencing

Performance

2 Days

Duration

This course is authored by QA

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.