Overview

This three-day training course provides the advanced knowledge, skills, and tools to achieve competency in troubleshooting problems in VMware Cloud Foundation™ infrastructure. In this course you are exposed to tools and methodologies that help you support and troubleshoot your VMware Cloud Foundation environment. In addition, various scenarios are presented to you in hands-on student labs and simulations where you will learn to identify, analyze, and solve problems systematically in VMware Cloud Foundation infrastructure.

Audience

  • Experienced System Administrators, System Engineers, System Integrators

Products

  • VMware Cloud Foundation

Product Alignment

  • VMware Cloud Foundation 5.0

  • VMware vSphere 8.0

  • VMware NSX 4.0

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Prerequisites

This course requires completion of the following course:

  • VMware Cloud Foundation: Deploy, Configure, Manage [V5.0]

The course material presumes that you can perform the following tasks with no assistance or guidance before enrolling in this course:

  • Operational capabilities with VMware vSphere® processes and architecture

  • Operational capabilities with VMware NSX®

  • Operational knowledge of VMware vSAN™

  • Minimum one year experience with VMware Cloud Foundation

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Delegates will learn how to

By the end of the course, you should be able to meet the following objectives:

  • Use logs to identify, analyze, and troubleshoot problems related to VMware Cloud Builder™ appliance and services

  • Use the Supportability and Serviceability (SoS) Utility tool to identify and fix issues VMware Cloud Foundation infrastructure

  • Identify, analyze, and troubleshoot problems related to host commissioning in VMware Cloud Foundation

  • Identify, analyze, and troubleshoot problems related to Workload domain creation in VMware Cloud Foundation

  • Identify, analyze, and troubleshoot problems related to NSX in VMware Cloud Foundation

  • Identify, analyze, and troubleshoot problems related to certificates in VMware Cloud Foundation

  • Identify, analyze, and troubleshoot problems related to passwords in VMware Cloud Foundation

  • Identify, analyze, and troubleshoot problems related to Life Cycle Management (LCM) in VMware Cloud Foundation

  • Identify, analyze, and troubleshoot problems related to using APIs in VMware Cloud Foundation Target

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Outline

1 Course Introduction

  • Introductions and course logistics

  • Course objectives

2 Troubleshooting VMware Cloud Foundation Bring-up

  • Learn VMware Cloud Foundation bring-up troubleshooting methodologies

  • Understand VMware Cloud Foundation bring-up validation pre-check process

  • Use log files to identify VMware Cloud Foundation bring-up failures

  • Understand Common VMware Cloud Foundation bring-up validation pre-check errors

3 Workload Domain Troubleshooting

  • Use logs to perform workload domain troubleshooting

  • Review logs for problem scenarios

  • Review VMware Cloud Foundation SDDC Manager capabilities and services

  • SDDC Manager troubleshooting options

  • Use the Supportability and Serviceability (SoS) utility tool

  • Apply troubleshooting methodology to identify potential failed workflows with SDDC Manager

4 VMware Cloud Foundation Networking

  • Learn the components of VMware NSX architecture

  • Maintain a VMware NSX Manager cluster

  • Understand routing and switching with VMware NSX

  • Summarize VMware Cloud Foundation networking requirements

  • Describe the role of VMware NSX in VMware Cloud Foundation

  • Deploy VMware NSX in VMware Cloud Foundation domains

  • Implement VMware NSX routing and switching in VMware Cloud Foundation

  • Understand VMware NSX troubleshooting tools and methodologies

  • Apply troubleshooting methodology to identify potential VMware NSX routing and switching issues in VMware Cloud Foundation

5 VMware Cloud Foundation Certificates

  • Review cryptography fundamentals

  • Explain the VMware Certificate Authority (VMCA) architecture

  • Recall public key infrastructure (PKI) components

  • Create a certificate signing request (CSR)

  • Manage certificates for VMware Cloud Foundation components

  • Add a certificate authority (CA) in SDDC Manager

  • Replace certificates with SDDC Manager

  • Apply troubleshooting methodology to identify potential certificate errors

6 Troubleshooting Password Management

  • Understand password rotation in SDDC Manager

  • Summarize password management best practices

  • Perform password rotation

  • Use API calls and command-line tools to manage passwords

  • Identify common password management problems

7 VMware Cloud Foundation Lifecycle Management

  • Automate VMware Cloud Foundation upgrades

  • Understand component upgrade prerequisites

  • Upgrade SDDC Manager

  • Upgrade VMware vSphere elements

  • Upgrade VMware NSX

  • Upgrade VMware Aria™ Suite products

  • Apply troubleshooting methodology to identify potential issues with a VMware Cloud Foundation upgrade

8 VMware Cloud Foundation API

  • Explain the use cases for the VMware Cloud Foundation API

  • List the supported VMware Cloud Foundation API calls

  • Understand Token-based authentication types

  • Use API tools

  • Apply troubleshooting methodology VMware Cloud Foundation API calls

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