Overview
- Leadership and CXO, especially CIO, CTO, CPO, and CVO
- Transformation and evolution leads and change agents
- Value stream architects, managers, engineers
- Scrum Masters, agile and DevOps coaches and facilitators
- Portfolio, product and project managers, and owners
- Business analysts
- Architects, developers, and engineers
- Release and environment managers
- IT Ops, service and support desk workers
- Customer experience and success professionals
- Sixteen (16) hours of live instructor-led training via the DevOps Institute Education Partner network
- Digital Learner Manual including:
- Course slideware
- Value-Added Resources
- Interactive exercises and discussions designed to apply concepts
- Case stories
- Glossary
- Sample exam(s)
- Access to additional sources of information
- Option to join the DevOps Institute and Value Stream Management Consortium membership communities
Prerequisites
Delegates will learn how to
- Describe the origins of value stream management and key concepts such as flow, value, and delivery
- Describe what value stream management is, why it’s needed and the business benefits of its practice
- Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management
- Identify and describe value streams, where they start and end, and how they interconnect
- Identify value stream roles and responsibilities
- Express value streams visually using mapping techniques, define current and target states and hypothesis backlog
- Write value stream flow and realization optimization hypotheses and experiments
- Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams
- Understand flow metrics and how to access the data to support data-driven conversations and decisions
- Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs)
- Architect a DevOps toolchain alongside a value stream and data connection points
- Design a continuous inspection and adaptation approach for organizational evolution
Frequently asked questions
See all of our FAQsHow can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
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If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.