Overview

This course offers training in the methods and procedures required by staff who are engaged in the key user acceptance phase of an IT project. With the increasing emphasis on the involvement of user staff in the sign-off of systems into production, it is now essential to make sure that they are equipped with the concepts, background, and formal techniques that facilitate this.

This course enables business users to ensure that the system developed meets specified business requirements and is 'fit for purpose'. No technical background is assumed. Interspersed with lecture sessions, delegates work in teams to practice the techniques covered, working from sample business system documents.

Target Audience

The course is aimed at business users who will be involved in testing that a system meets the agreed business requirements.

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Prerequisites

Delegates should ideally have a broad understanding of the principles of IT.

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Learning Outcomes

At the end of this course you will be able to:

  • Understand the principles/strategies of testing
  • Define user acceptance criteria and their place in testing Identify test conditions and assess risk
  • Produce test data and test scripts Review test plans
  • Carry out testing in a structured, practical and cost effective manner
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Course Outline

Principles of Testing

Definitions of testing; Problems/limitations of the testing process; Principles of testing approaches to minimise problems

Test Strategy

Levels of testing which may be used, and objectives of each; Categories of conditions which must be tested; The Strategy Matrix

Reviewing Requirements

How to review requirements for classification, testability, risk, granularity and conflict

Risk Assessment

Business risks defined; Factors contributing to risk; Assessing risk

User Acceptance Criteria

Defining user acceptance criteria based on requirements; How user acceptance criteria will be used; How to formulate and word the criteria; Ensuring all aspects of user acceptability are covered; the use of checklists

Identifying Test Conditions for User Acceptance Testing

Definition of the test condition; Methods of deriving test conditions; Reviewing for completeness, clarity and balance

Test Cases and Test Scripts

Definition of the test case; Base data and input data; Sources of data; How to specify test cases as a test script; How to assess test coverage

Reviewing Test Specifications

The need to review test specifications; Criteria for quality user acceptance test specifications; Desk checking, informal review and structured walkthroughs

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Dates & Locations

Frequently asked questions

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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

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How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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