Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.

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  • Writers and journalists who want to enhance their skills for the digital world
  • UX and UI designers who want to become more rounded professionals
  • Content designers looking for a formal qualification that validates their expertise
  • Digital marketers who need content design skills to succeed in their roles
  • Anybody with a writing, content or design background looking for a creative tech job

Who this course is for

This course is a gateway for anyone who wants to work in the vibrant content design industry.

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Delegates will learn how to

  • Be in demand. Certified qualifications will help you stand out in a fast-growing industry
  • Build a career with impact. Design content experiences that will influence users worldwide
  • Broaden your opportunities. Optimise your skills to get hired at leading companies
  • Get qualified. Earn a university credit-rated certification approved by industry leaders
  • Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way
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Module 1

Introduction to content design

Understand what content design is and the role of a content designer.

Module 2

Principles of good content design

Learn the core principles of content design and why it matters.

Module 3

Voice, tone and style

Learn how voice, tone, and style can create a cohesive product experience.

Module 4

Understanding your users

Uncover your audience's goals and content needs.

Module 5

Writing for interfaces

Learn to write microcopy for buttons, notifications and other UI elements.

Module 6

The product mindset

Develop a product mindset by learning about product design systems and tools.

Module 7

Testing content

Learn how to test, evaluate and improve your content.

Module 8

AI for content design

Learn how to use AI tools to become a more effective content designer.

Module 9

Working in content design

Learn how to be the content champion within your organisation.

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Why the UX Design Institute?

They want to set the standard in UX education globally. They provide professionals and employers with a tangible, straightforward and objective measure by which to assess and prove UX skills and knowledge. All their courses are overseen by an Industry Advisory Council to ensure relevance. They’ve partnered with Glasgow Caledonian University to make sure they meet the highest educational standards.

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information