This is an overview for both technical and non-technical professionals new to the networking environment. It covers the core networking concepts and components and introduces common hardware and software standards.

This course is a highly efficient way of gaining networking awareness and vocabulary. Equally, it provides the technical specialist with the grounding necessary to do further work in the networking field and is commonly used as a starter course before moving on to other further advanced networking courses.

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Delegates should be familiar with MS Windows desktop and command line operations.

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Delegates will learn how to

  • Learn how to Connect a PC to a Network
  • Learn how to interrogate the PC and Network to identify simple problems
  • Learn about the various equipment used in Networking
  • Gain an understanding of the protocols and communication techniques used by Networks
  • Learn about the Internet Addressing protocols
  • Learn How to connect Local Networks together
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Module 1 – Local Area Networks

  • Network concepts
  • Local Area Networks - Ethernet
  • Standards bodies - the IEEE
  • Segments, frames and addressing
  • Ethernet MAC addressing
  • Types of data delivery
  • The DIX (Ethernet version II) frame
  • LAN hardware – switches
  • Switch operation
  • Network protocol analysers
  • Ethernet, Fast Ethernet, Gigabit Ethernet and 10 Gigabit Ethernet
  • Ethernet transmission over copper cables
  • Fibre Optic media
  • Wireless Local Area Networking
  • Virtual Local Area Networks (VLANs)
  • Port-based VLANs
  • Inter-VLAN communication

Module 2 – The Internet Architecture and protocol

  • The Internet Protocol
  • The Internet
  • Standards bodies - the Internet
  • TCP/IP architecture
  • The TCP/IP suite
  • Standards bodies – the ISO
  • The ISO OSI 7-layer model
  • Layers and protocol encapsulation
  • Internet Protocol addressing
  • Internet Protocol routing
  • Original IPv4 address classes
  • Multicast addresses
  • IPv4 reserved addresses
  • IPv4 address assignment
  • IPv4 private network addressing

Module 3 – IP Address Resolution

  • Address Resolution Protocol (ARP)
  • The Default GateWay (DGW)
  • Connecting hosts - same network
  • Connecting hosts - different network

Module 4 – IPv4 Address Limitations

  • Limitations of the classful system
  • Subnet extensions
  • Subnet mask application
  • subnet mask application
  • subnet mask application
  • subnet mask application
  • Default subnet masks

Module 5 – IP Address Allocation

  • IP address allocation
  • Dynamic IP address allocation - DHCP
  • Windows DHCP commands

Module 6 – Internet Control Message Protocol

  • Internet Control Message Protocol (ICMP)
  • Ping
  • Traceroute (tracert)

Module 7 – IP Routing

  • Routers and routing
  • Static routing
  • Dynamic routing
  • Dynamic routing protocols

Module 8 – Host to Host Communication

  • TCP concepts
  • TCP/UDP ports and port numbers
  • TCP connection set-up
  • Simple reliability
  • User Datagram Protocol (UDP)

Module 9 – IPv4 Network Address Translation (NAT)

  • Address translation
  • Dynamic NAT with Port Address Translation - full cone NAT
  • Restricted Cone NAT
  • Port restricted cone NAT
  • Symmetric NAT

Module 10 – The Application Layer

  • The Domain Name System
  • The Domain Name space
  • Global DNS structure
  • Windows DNS configuration
  • Testing DNS
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Dates & Locations

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Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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