This introductory course is designed to provide participants with an understanding of the Kanban method.

Participants will gain insights into how Kanban can enhance the organization and management of knowledge work. The course will explore the benefits of using Kanban, such as improved visibility, increased efficiency, predictability, and customer satisfaction.

The course also delves into the six general practices and three change management principles of Kanban, participants will understand the significance of these principles in driving successful Kanban implementations.

The course includes hands-on exercises and a simulation that allow participants to apply Kanban principles in a practical setting. Participants will create a sample Kanban board, set WIP limits, manage flow, and analyze data to drive improvements.

By the end of the course, participants will have a fundamental understanding of the Kanban method, enabling them to start their Kanban implementation to improve the organization and management of their work.

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As this is a fundamental course there are no pre-requisite, all we ask is you attend with an open, curious mind.

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Delegates will learn how to

By the end of this course you will know:

  • The benefits of the Kanban method and how it can help you organise knowledge work.
  • The Six general practices of the Kanban method.
  • The three change management principles.
  • The benefits of limiting work in progress (WIP).
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During this one-day course, you will explore the six general practices and three change management principles of the Kanban method.

Through discussion, group work and simulations you will learn the benefits of using Kanban to aid you in visualizing your workflow, maximizing the delivery of value, whilst embracing a continuous improvement mindset.

Throughout the course, you will explore the following topics:-

  • What is Kanban?
  • Three Change Management principles:
    • Start with what you do now.
    • Agree to pursue improvement through evolutionary change.
    • Encourage acts of leadership at every level.
  • Six General practices:
    • Visualize.
    • Limit WIP.
    • Manage flow.
    • Make policies explicit.
    • Establish feedback loops.
    • Improve collaboratively and evolve experimentally.
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Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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