Overview
Business writing essentials: Tools, techniques and confidence to write with clarity and impact
Are you ready to elevate your business communication skills? Our one-day business writing essentials course is designed to equip you with the essential tools and techniques needed to refine the art of clear, concise, and impactful writing. Whether you're drafting emails, crafting reports, or creating content, this course will provide you with the confidence and proficiency to communicate effectively in any business context.
Common concerns we hear from people who attend this course include:
- How do I start writing when I’m just staring at a blank screen?
- How do I write clearly and concisely?
- How do I create a structure that makes sense to the reader?
- How can I make sure that my grammar, spelling and punctuation is accurate?
- How do I get it right first time?
Audience
This course is aimed at anyone who would like to refresh their business writing skills and understand how to write more concisely and with more impact.
Prerequisites
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No specific prerequisites are required.
Learning Outcomes
By the end of this one-day course, you will be able to:
- Evaluate your own writing skills to highlight areas of excellence and opportunities for improvement.
- Review the stages of writing to ensure effective messages.
- Clarify the purpose(s) of your business writing.
- Tailor messages to meet the needs of your readers.
- Use simple techniques to organise written information in a clear manner.
- Apply simple tools and plain English to create clear and concise messages.
- Utilise AI tools to identify correct grammar, spelling, punctuation, and presentation in business writing.
- Demonstrate how to ensure your writing is inclusive.
- Focus on an area such as email etiquette, writing media posts/blogs or persuasive summaries or benefit statements.
- Create an action plan for excellent business writing.
Course Outline
Topics covered
- Welcome, navigation, outcomes, and context
Set the stage, explore learning goals, and review the course structure.
- Topic 1: Business writing introduction
Assess your own writing skills to highlight your strengths and areas for improvement.
- Topic 2: Stages of writing
Learn the five stages of writing.
- Topic 3: Prewriting – the purpose and readers’ needs
Understand the purpose(s) of your business writing and how to tailor messages to meet the needs of your readers.
- Topic 4: Structuring
Explore techniques to organise written information in a clear manner.
- Topic 5: Drafting
Learn to apply simple tools and plain English to create clear and concise messages.
- Topic 6: Inclusive writing - accessibility and readability
Explore how to ensure your writing is inclusive.
- Topic 7: Editing and reviewing
Use AI tools to identify ways to improve your business writing.
- Topic 8: Focus areas (optional activities)
Tailor the session to specific challenges or improvement areas.
- Review and action planning
Reflect and outline actionable steps for improvement.
Why attend?
In today’s business world, effective written communication can set you apart and accelerate your career. Whether you’re looking to improve clarity, adapt to diverse audiences, or ensure you have added the right information in your writing, this course provides the tools and confidence you need to succeed in any business environment.
What makes this course stand out?
- Comprehensive and practical: Covering all fives stages of writing, this course prepares you to craft messages in a clear, concise and impactful way.
- Psychological safety: learn in a supportive, constructive environment.
- Personal brand focus: Learn how effective writing can enhance your reputation within your organisation.
- Future-proof skills: Master trends, tools, and technologies to keep your writing clear and impactful.
- Engagement and interaction: The course is designed to be highly facilitative allowing you to practise and refine skills with support.
- Tailored learning: Focus on areas where you want to improve, such as writing for social media, email etiquette or persuasive summaries or benefit statements.
- Action planning for post-workshop: Create a plan to continue improving your writing skills after the workshop.
What’s included?
Throughout the workshop, you'll learn to tailor your writing to different audiences, structure your messages for maximum impact, and ensure your content is not only well-written but also accessible to all readers. With practical exercises, expert guidance, and hands-on projects, you'll enhance your writing skills and leave with a deeper understanding of how to craft clear, concise, and effective business communications.
Call to action
Are you ready to elevate your business writing?
Join us to transform your writing and make a stronger impact in your professional interactions!
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
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Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.