Overview

QA Total Learning™ is our newest and most effective way to learn.

Combining the best of digital and live learning, with access to world class industry experts, we focus on making sure you can apply our learning to help you drive impactful results in your workplace. This is all underpinned by our digital platform, giving you the tools to track progress and manage your own learning.

This course is for existing and aspiring programme managers looking to develop their skills and knowledge and earn an industry best practice qualification in Programme Management.

Learners may be preparing to transition from a project management role into a programme management position. Alternatively, they could be experienced programme managers or senior managers looking to prove their change implementation skills and enhance their programme credentials by gaining the MSP® (Managing Successful Programmes) foundation and practitioner certifications.

In this Total Learning course, learners will have the best of both digital and live learning to provide the best possible preparation to pass the MSP Foundation and Practitioner examinations. This includes the official MSP Manual and digital learning designed around the MSP syllabus, including sample exam questions, quizzes and a combination of video and written content.

The 3-day virtual live event focuses on deepening learners’ understanding of the key topics and feedback sessions on exam craft aligning to the question types in the MSP exams. Day 1 of the virtual live event will focus on the Foundation content and conclude with the foundation exam. Days 2 and 3 will delve deeper into the practitioner level content, focusing on how to apply the principles and aspects explored at foundation level while discovering practitioner exam techniques to enable learners to confidently progress on to the practitioner exam.

Accreditation

This course is accredited by PeopleCert and includes the Managing Successful Programmes Foundation and Practitioner examinations.
Our Exam Pass Pledge aims for learners to pass on their first attempt with the reassurance that, otherwise, we will arrange a free resit, taking the cost and hassle away from you.

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At the end of this course, the learner will be able to:

At the end of this course, the learner will be able to:

  • understand key concepts relating to programmes and MSP
  • understand how the MSP principles underpin the MSP framework
  • understand the MSP themes and how they are applied throughout the programme
  • understand the MSP processes and how they are carried out throughout the programme
  • understand how to apply the MSP principles in context
  • understand how to apply and tailor relevant aspects of the MSP themes in context
  • understand how to apply and tailor relevant aspects of the MSP processes in context
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Course Outline

This Total Learning course consists of three key phases, all explained during a 1 hour virtual kick off session, which includes Q&A:
  • Digital Learning - 18 hours, completed over a minimum of 4 weeks
  • Live Event – 3 days (1 hour Foundation exam recommended to be booked after day 1 of the live event)
  • Exam – 2.5 hours (Practitioner exam)

Digital
During the digital phase, learners will work through online content exploring the MSP syllabus through a series of modules. The MSP Digital modules contain digital learning designed around the MSP syllabus, exam hints and tips, sample exam questions, quizzes and a combination of video and written content.

The foundation focused digital modules include:

  • Introduction to MSP
  • The MSP principles
  • Introducing the MSP themes:
    • Organisation
    • Design
    • Justification
    • Structure
    • Knowledge
    • Assurance
    • Decisions
  • Introducing the MSP processes:
    • Identify the programme
    • Design the outcomes
    • Plan progressive delivery
    • Deliver the capabilities
    • Embed the outcomes
    • Evaluate new information
    • Close the programme
  • Exam preparation
The practitioner focused digital modules include:
  • Introduction to MSP Practitioner
  • The MSP Principles – Practitioner focus
  • The MSP Themes – Practitioner focus:
    • Organisation
    • Design
    • Justification
    • Structure
    • Knowledge
    • Assurance
    • Decisions
  • The MSP Processes – Practitioner focus:
    • Identify the programme
    • Design the outcomes
    • Plan progressive delivery
    • Deliver the capabilities
    • Embed the outcomes
    • Evaluate new information
    • Close the programme
    • Exam preparation
Live Event
During the 3-day virtual live phase, learners will work individually and in teams to consolidate the MSP foundation and Practitioner theory through practical, exam-focused activities. The facilitator will use Miro to create a digital workspace environment enabling a collaborative and interactive learning experience.
  • Live Day 1: (Foundation Focus)
    • Introduction exam orientation and tips
    • Principles exam based activities and exploration
    • Process exam based activities and exploration:
      • Identify the programme
      • Design the outcomes
      • Plan progressive delivery
      • Deliver the capabilities
      • Embed the outcomes
      • Evaluate new information
      • Close the programme
    • Themes exam based activities and exploration:
      • Organisation
      • Design
      • Justification
      • Structure
      • Knowledge
      • Assurance
      • Decisions
    • Exam preparation
    • Foundation exam (from 16:30)
  • Live Day 2: (Practitioner Focus)
    • MSP Practitioner overview
    • Practitioner exam orientation and tips
    • MSP Case study exploration
    • Principles exam based activities and exploration
    • Exam Practice session
    • Themes Practitioner level exam based activities and exploration
      • Organization
      • Design
      • Justification
      • Structure
  • Live Day 3: (Practitioner Focus)
    • Themes (Continued) Practitioner level exam based activities and exploration
      • Assurance
    • Exam Practice session
    • Processes Practitioner level exam based activities and exploration
      • Identifying a programme
      • Designing the outcomes
      • Exam questions
      • plan progressive delivery
      • Deliver the capabilities
      • Embed the outcomes
      • Evaluate new information
      • Close the programme
    • Exam preparation
Exam Phase
After the live phase, learners will progress on to the MSP Practitioner exam.

Please note we recommend that learner’s pre book their MSP foundation exams from 4:30pm after day 1 of the live event.

Learners can select a suitable timeslot for their Practitioner exams following the full 3-day live event. We know that some learners prefer to schedule this soon after the event itself, where others prefer a short break to revise the content, booking via People cert will give the learner the choice.

Both exams take place remotely via PeopleCert Online Proctoring, learners will be required to download and install ExamShield and conduct a compatibility test prior to sitting the exam.

About the foundation exam:

  • 60 minute exam
  • 60 questions
  • Closed book
  • Multiple choice questions
  • 60% pass mark

About the practitioner exam:

  • 2Hr 30 minute exam
  • 70 questions
  • Open book
    • The official manual may be annotated and tabulated but no sticky notes and loose leaf papers containing additional notes will be allowed.
  • Scenario based
  • Multiple choice questions
  • 60% pass mark

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Why choose QA

  • Our learners have given us an average NPS score of 8.4 out of 10 for our project management training (Jan-Oct 2020)
  • We now offer the new Managing Successful Programmes (MSP®): 5th Edition
  • We are fully accredited by PeopleCert

MSP® Accredited

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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