In this transformative two-part cybersecurity workshop, attendees confront common challenges head-on.
Session 1 - Breaking Down Barriers Within and Between Cybersecurity Teams
This session tackles the pervasive issue of isolation within and between cybersecurity teams, recognizing its impact on burnout, turnover, and insider threats. Drawing from the Integr8 program, participants learn to dismantle barriers to collaboration by fostering open communication channels, strengthening organizational diversity and inclusion, and promoting psychological safety.
Session 2 - Reducing Burnout by Increasing Collaboration in Cybersecurity
This session harnesses the power of collaboration to combat burnout. As
cybersecurity professionals grapple with complexity and information overload, these workshops equip them with the social-behavioural tools to enhance teamwork, boost efficiency, and elevate autonomy. Attendees will leave with a newfound ability to bridge gaps, reduce burnout, and fortify their own resilience.
Integr8 is the leading human-centred teamwork development program for cybersecurity teams and multi-team systems, synthesising 56,000 hours of US & European government-funded research into a gamified, experiential curriculum that develops the essential skills to drive lasting and dynamic teamwork. Composed of 8 modular workshops, in total, Integr8 combines immersive experiences with revelatory discussions that unlock the awesome power of psychological safety at the individual, team, and multi-team levels. Expert facilitators and participants co-create a level playing field where they can replace judgment with curiosity, share their ideas and perspectives openly, and develop a collective growth mindset within and between the teams. With access to tools and techniques from the Integr8 Workbench, participants are prepared to seamlessly transfer their knowledge from the programme to the workplace.
There are no prerequisites for these workshops. Clients are welcome to book private workshops, for one or both sessions with their teams.
Delegates will learn how to
- Identify ways to strengthen your culture of diversity and inclusion.
- Practice using tools to open up channels of communication (e.g., team charters, structured brainstorming).
- Design a strategy for increasing psychological safety and hearing from employees.
- Identify how collaboration increases individual and collective efficiency.
- Practice using tools that motivate team members to collaborate (e.g., goal hierarchies, information scaffolding).
- Experience how collaboration increases your own autonomy.
Session 1: Breaking Down Barriers Within and Between Cybersecurity Teams
There’s a serious problem in the cybersecurity industry. Leaders are wired to focus more on adversaries and the technology that defends against those adversaries while focusing less on the people who do the defending. In turn, some of those people on the good side, the ones currently working for your organisation, see leaders as the adversary. This is what leads to employee challenges such as burnout, turnover, and, of course, insider threats that are driven by retaliation, disdain, and a reciprocal uncaring attitude toward an organisation that doesn’t care about them.
Throughout this half-day workshop of facilitated exercises adapted from the Integr8 programme, participants will practice strategies for opening up channels of communication among employees and leaders in order to proactively mitigate these challenges.
Session 2: Reducing Burnout by Increasing Collaboration in Cybersecurity
Cybersecurity professionals are faced with increasingly complex problems and encounter information entering their ecosystems at lightning-fast speeds. Along with analysts' predisposition to working alone, the current state of incident response is a recipe for burnout.
When working alone leads to complete success, long live the victor; yet when working alone leads to anything other than complete success, individuals experience the precursors to burnout: shame, guilt, embarrassment, frustration, and anger. Throughout this half-day workshop of facilitated exercises adapted from the Integr8 programme, participants will strengthen their desire and ability to collaborate with others and reduce the likelihood of burnout.
About your Subject Matter Experts
DR. DANIEL SHORE has a PhD in Workplace Psychology and specialises in building connectivity within and between cybersecurity teams. Dr. Shore’s 5 years of US and European Government-funded research on CSIRTs and SOCs are the foundation for his consulting around team dynamics, organisational culture, and leadership development that spans a decade of working with cybersecurity teams in government and the private sector, in the US and abroad.
ZAC BROOMFIELD is devoted to helping teams and multi-team systems enhance communication skills, collaboration, and workplace performance. With a decade of experience working with diverse professionals, designing training curricula, and coaching, Zac has immersed himself in understanding how people from different backgrounds perceive the world, interpret challenges, and find solutions. Zac’s expertise lies in translating the principles of effective communication and collaboration into digestible and actionable language that can be applied in everyday work situations, fostering stronger relationships and improved results for teams and organisations.
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.