Integr8: Human-centred teamwork programme for cybersecurity teams

There are no prerequisites for these workshops. Clients are welcome to book private workshops, for one or both sessions with their teams.

Session 1:

• Identify ways to strengthen your culture of diversity and inclusion.
• Practice using tools to open up channels of communication (e.g., team charters, structured brainstorming).
• Design a strategy for increasing psychological safety and hearing from employees.

Session 2:

• Identify how collaboration increases individual and collective efficiency.
• Practice using tools that motivate team members to collaborate (e.g., goal hierarchies, information scaffolding).
• Experience how collaboration increases your own autonomy.

Session 1: Breaking Down Barriers Within and Between Cybersecurity Teams

There’s a serious problem in the cybersecurity industry. Leaders are wired to focus more on adversaries and the technology that defends against those adversaries while focusing less on the people who do the defending. In turn, some of those people on the good side, the ones currently working for your organisation, see leaders as the adversary. This is what leads to employee challenges such as burnout, turnover, and, of course, insider threats that are driven by retaliation, disdain, and a reciprocal uncaring attitude toward an organisation that doesn’t care about them.

Throughout this half-day workshop of facilitated exercises adapted from the Integr8 programme, participants will practice strategies for opening up channels of communication among employees and leaders in order to proactively mitigate these challenges.

Session 2: Reducing Burnout by Increasing Collaboration in Cybersecurity

Cybersecurity professionals are faced with increasingly complex problems and encounter information entering their ecosystems at lightning-fast speeds. Along with analysts' predisposition to working alone, the current state of incident response is a recipe for burnout.

When working alone leads to complete success, long live the victor; yet when working alone leads to anything other than complete success, individuals experience the precursors to burnout: shame, guilt, embarrassment, frustration, and anger. Throughout this half-day workshop of facilitated exercises adapted from the Integr8 programme, participants will strengthen their desire and ability to collaborate with others and reduce the likelihood of burnout.

About your Subject Matter Experts

DR. DANIEL SHORE has a PhD in Workplace Psychology and specialises in building connectivity within and between cybersecurity teams. Dr. Shore’s 5 years of US and European Government-funded research on CSIRTs and SOCs are the foundation for his consulting around team dynamics, organisational culture, and leadership development that spans a decade of working with cybersecurity teams in government and the private sector, in the US and abroad.

ZAC BROOMFIELD is devoted to helping teams and multi-team systems enhance communication skills, collaboration, and workplace performance. With a decade of experience working with diverse professionals, designing training curricula, and coaching, Zac has immersed himself in understanding how people from different backgrounds perceive the world, interpret challenges, and find solutions. Zac’s expertise lies in translating the principles of effective communication and collaboration into digestible and actionable language that can be applied in everyday work situations, fostering stronger relationships and improved results for teams and organisations.