Mastering Microsoft 365: Conquering digital debt with copilot


Copilot for Microsoft 365 is poised to dramatically transform the way work gets done, empowering people to focus on more innovation and creativity unlocking a new wave of productivity growth.

In this webinar with QA's Richard Edgerton, you will see some Copilot for Microsoft 365 features and understand the immediate benefits for individuals, teams and organisations if you have the right skills. You will get an insight to the architecture of and extensibility options of Copilot for Microsoft 365.


  • What is Copilot for Microsoft 365?
  • What is digital debt?
  • Will Copilot for Microsoft 365 fix work?
  • Demo of Copilot for Microsoft 365 features
  • Copilot for Microsoft 365 components and architecture:
    1) Responsible AI
    2) Data residency & Copilot for Microsoft 365 processing
  • Privacy and data protection considerations
  • Next Steps

Key takeaways

  • Identifying and addressing digital debt is essential for organisational success 
  • Upskilling in Copilot for Microsoft 365 offers solutions to mitigate digital debt 
  • Become 70% more productive in apps you already use: Excel, Teams, Word, PowerPoint etc.. 

About the speaker

Richard Edgerton is a QA Learning Consultant.

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