Overview
Prerequisites
This course is intended for IT professionals, system administrators, and network engineers who want to learn about Remote Desktop Services in a Windows environment. Prior knowledge of Windows Server and networking concepts is recommended.
Delegates will learn how to
- Understand the architecture and components of Remote Desktop Services
- Install and configure Remote Desktop Services in a Windows environment.
- Manage Remote Desktop Services using Remote Desktop Services Manager, Remote Desktop Licensing Manager, Remote Desktop Connection Manager, and Remote Desktop Web Access
- Understand the security aspects of Remote Desktop Services, including Remote Desktop Gateway Security, Firewall Configuration, and Authentication and Authorization
- Troubleshoot Remote Desktop Services installation, configuration, connectivity, and performance issues.
- Implement best practices for Remote Desktop Services deployment, management, and security.
Outline
Frequently asked questions
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
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We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
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When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.