The Practical Application of Release and Deployment Management course is designed for professionals who are involved in Release and Deployment management practices. This course equips individuals with practical skills for implementing efficient Release and Deployment strategies, promoting continuous improvement in this dynamic field.

Read more


An ITIL® 4 Foundation Certificate.

Target Audience

This course is applicable for anyone who has an interest in the discipline/practice of Release and Deployment management. This course is ideal for those individuals involved in either discipline/practice, whether at operational or strategic levels, and want to further explore how best practices can be used to aid Release and Deployment within their organisation.

The Practical Application of Release and Deployment Management course looks at the practicality of both practices and provides tools, thoughts, and the opportunity to discuss the challenges, the benefits and the ‘how to’ of Release and Deployment management in a modern digital organisation.

This course serves as a valuable stand-alone option for practitioners seeking reassurance that their actions align with best practices or aiming to enhance their Release and Deployment management practices within their organisation. Participants can benefit from aligning their practices with the current best practice advice and guidance, making it a versatile and impactful resource for professional development. It will also enhance existing ITIL® 4 knowledge.

Read more


The Practical Application of Release and Deployment Management focuses on providing delegates with the understanding of the key concepts, principles, values and challenges of the Release and Deployment practice. It is intended to provide learners with best practice.

  • Try and unpick delivery, deployment, and release definitions.
  • Understand the key concepts of both Release and Deployment management.
  • Understand how to use the ITIL practice materials to assist both practices in your organisation.
  • Provide you with practical assets you can use within your organisation.
  • Provide you with the tools to start or improve the practice implementation.
  • Provide you with the knowledge to enable you to develop expertise in both practices.
  • Provide you with the opportunity to discuss both Release and Deployment management with peers.
Read more

Why choose QA

Dates & Locations

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information