About this programme

By starting with the SCQF Level 6 as an entry point, our IT Professional Apprenticeships develop real world skills in the most popular IT technologies.

We train and support learners by giving them the technical grounding and experience needed to become effective in your business through skills developed in Communication, Cloud, Helpdesk and Network Support through bespoke programmes developed around the individual’s job role.

What’s included?

Our programme incorporates IT and Telecommunications Modern and Technical Apprenticeships at SCQF Levels 6 and 8.

On successful completion of the programme the following qualifications are gained:

  • Modern apprenticeship including SQA diploma for IT and Telecommunication Professionals at SCQF level 6, plus core skills and the potential to complete vendor qualifications
  • Technical apprenticeship including SQA diploma for IT and Telecommunication Professionals at SCQF level 8, plus career skills and the potential to complete vendor qualifications
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What’s covered in the learning?

To ensure your apprentices develop relevant skills for the modern IT workplace, our IT Systems and Networking Advanced and Technical Modern Apprenticeships teaches skills in topics such as:

  • Windows 10 Configuring
  • Cisco ICND1
  • Cisco ICND2
  • MTA Networking Fundamentals
  • Cyber Security Fundamentals
  • CompTIA Network +
  • CompTIA Security +
  • Cloud technologies
  • Windows Server 2012 Configuring
  • Windows Server 2016 Configuring

Leading to empowering roles like:

  • IT Cloud Professional
  • IT Helpdesk Professional
  • Network Support Professional

Outline

We develop our programmes based on the needs of the IT industry, and training units can be tailored to suit your business requirements.

As part of their programme apprentices will complete:

Modern Apprenticeship

  • 10 – 12 months including up to 5 weeks classroom training in first 6 months. Assessor contact every 5 weeks, rotating between remote and face to face visits to support work based learning and assignments. Competency units to complete in the workplace, providing a direct link between theory and practice.

Technical Apprenticeship

  • 12 - 14 months including up to 4 weeks classroom training in first 6 months. Assessor contact every 5 weeks, rotating between remote and face-to-face visits to support work based learning and assignments.

Mandatory Units

  • Personal effectiveness
  • Health & Safety in IT and Telecoms
  • Interpersonal and Written Communication
  • Customer Care for IT and Telecoms Professionals

Level 6 (suggested units)

  • Remote Support for IT and Telecoms Products or Services
  • Technical Advice and Guidance
  • IT and Telecoms Fault Diagnosis
  • Systems Operation
  • Installing and Configuring Windows 10 Client
  • Interconnecting Cisco Networking Devices (CND1)
  • Microsoft IT Security Fundamentals
  • MTA Networking Fundamentals
  • CompTIA Network+

Level 8 (suggested units)

  • Investigating and Defining Customer Requirements for IT and Telecoms Systems
  • IT and Telecoms System Operations
  • Remote Support for IT and Telecoms Products or Services
  • IT and Telecoms System Management
  • Technical Advice and Guidance
  • Working with IT and Telecoms Hardware and Equipment
  • IT and Telecoms Fault Diagnosis
  • CompTIA Networks+
  • Interconnecting Cisco Networking Devices (ICND2)

For more information download the handout

NOTE: this programme is available in Scotland. Based in England? Click here (Infrastructure Technician Level 3)

To contact us for more information please fill in the form below.

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Frequently asked questions

How do apprenticeships work?

You’ll spend most of the time working (80% in fact). You’ll complete work projects – doing all the things you’re learning, right away on the job. The rest of the time, you’ll be learning. In lots of different ways.

You can take your career and knowledge progression as far as you want to go with our apprenticeships – even up to gaining a Master's degree.

Who can do an apprenticeship?

For most apprenticeships, you need to be aged 16 and over, be eligible to live and work in the UK and have three to five GCSEs.

Maths and English are important skills for any career, so you’ll need to have them under your belt. Here’s where it gets a bit technical. You’ll need to (at least) have Functional Skills qualifications at Level 2 in Maths and English. Don’t worry, we’ll check your qualifications for you when you apply and explain.

But, even if you don’t have them yet – all is not lost. You can complete them during your QA apprenticeship.

Each apprenticeship has different entry requirements. Check the one you’re interested in to see if you’re a match.

Who will support me on my apprenticeship?

You'll have a whole team behind you. We'll help you get the most out of your apprenticeship.

  • Skills coach
  • Classroom tutors
  • Your line manager
  • Learner services team
  • Safeguarding

What will happen after I apply?

We’ll get in touch if it looks like you’re a match for the apprenticeship job. First, we’ll call to get to know you better. Tell us what you’re about, what your goals are. We’ll also get your details.

You’ll get a link to upload some important documents – to check you can do the apprenticeship you’ve applied for. (proof of right to work in the UK, your qualifications etc.) Don’t worry, it won’t take long.

When we have these, we’ll call on WhatsApp to check your ID.

Next, you’ll get a link to complete your profile. This bit is important – your profile is your opportunity to tell potential employers a bit about you. Your skills. Your passion. Why you want this apprenticeship.

We’ll keep in touch about the apprenticeship job you applied for. If any others come up that we think you’d like, we’ll let you know. If you’re keen, we’ll help you prep and we’ll set up that interview.

If all goes well…you’ll get the job. Then you just need to start planning for your first day. Hey presto.

If you’re applying for a job with one of our larger employers, you might be invited to an assessment day – or they might have other special steps to take. Don’t worry, we’ll give you all the details.

Find out more

This part of our site/enquiry form is designed for businesses and people who are already in work. Looking to start your career with an apprenticeship? Click here