Certification details

ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation. Get started with ITIL 4 Foundation. Start to build your career with ITIL or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.

NB: ITSM leaders and practitioners who already hold the ITIL v3 Expert qualification (or have 17 points under the ITIL v3 scheme) can achieve Managing Professional status in just 5 days with the Managing Professional transition module.

ITIL® 4 Framework

ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with agile, DevOps and digital transformation.

Required Star = Required
Certification = Certification
Managing Professional Pass the Foundation and all 4 Managing Professional modules, or skip to the Fast-track (*if you have 17 points under the ITIL v3 scheme)
Strategic Leader Pass the Foundation and both the Strategist and the Leader modules
Extension Modules 2 standalone courses which tackle green IT and cloud adoption.