About this Course

Tech Type Essentials
Course Code COMITFUND
Duration 3 Days

This 3-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification.
CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.
Target audience
CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT.
It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.
Please note - the exam is not included with this course. Please contact your QA account manager if you wish to purchase the Pearson Vue exam voucher.

What's Included

QA offers more benefits. Here is what's included with this course:

Labs On Line

Tutor Support

Prerequisites

CompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields. Consequently, there are no special prerequisites for you to meet to successfully start this course. We have made the assumption that you don't know much about how computers or software work, or even how to use them. Some experience with using a keyboard and mouse will be helpful but is not essential.

Delegates will learn how to

This course is designed to help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order, provide informal support for PCs and simple computer networks to your colleagues in a small business, and prepare to study for the CompTIA A+ certification in PC support skills or other advanced IT education programs.
On course completion, you will be able to.
  • Set up a computer workstation running Windows and use basic software applications.
  • Understand the functions and types of devices used within a computer system.
  • Apply basic computer maintenance and support principles.
  • Configure computers and mobile devices to connect to home networks and to the internet.
  • Identify security issues affecting the use of computers and networks.

Outline

Module 1 - Operating Systems and Software
Computers and Operating Systems
  • Information Technology
  • Personal Computers (PC)
  • Functions of an Operating System
  • Types of Operating System
  • Microsoft Windows
  • Apple Mac OS X and iOS and Blackberry
  • Linux, Chrome, and Android
Setting up a Workstation and Using Windows
  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows
  • File Explorer and Control Panel
  • Using a Web Browser
  • Exercises: Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar
Installing and Configuring Windows
  • Installing Windows
  • Completing Setup
  • Managing User Accounts
  • Exercise: Managing User Accounts
Software Applications
  • Installing and Configuring Software
  • Managing Software
  • Productivity Software
  • Collaboration Software
  • Specialized Software
  • Utility Software
  • Virtualization
  • Exercise: Managing Software Applications
Troubleshooting and Support
  • Support and Troubleshooting
  • Getting Support
  • Using a Search Engine
  • Exercise: Using a Search Engine
Module 2 - Computer Hardware
Input Devices
  • Computer Connector Types
  • Input Devices
  • Installing and Uninstalling Peripherals
  • Configuring Peripherals
  • Exercise: Configuring an Input Device
Output Devices
  • Video Cards
  • Display Devices
  • Display Connectors and Cable Types
  • Display Settings
  • Multimedia Ports and Devices
  • Exercise: Playing Audio
Storage Devices
  • Hard Disk Drives
  • Optical Discs and Drives
  • Flash Memory
  • Exercise: Adding a Removable Drive
File Management
  • Managing the File System
  • Folders
  • Files
  • Searching for Folders and Files
  • Exercises: File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files
Printers and Scanners
  • Printer Types
  • Laser Printers
  • Inkjet Printers
  • Thermal Transfer Printers
  • Printer Interfaces
  • Installing and Configuring a Printer
  • Scanners
  • Fax Modems
  • Exercise: Using a Printer
System Components
  • Selecting a Computer
  • Motherboard Components
  • Processors
  • System Memory
  • Expansion Bus
  • System Cooling
  • Exercise: Specifying PC Systems
Environment and Power
  • ESD Precautions
  • Device Placement
  • Power Supply Units
  • Energy Efficiency
  • Power Protection
  • Safe Disposal and Recycling
  • Exercise: Adjusting Power Options
Module 3 - Networks and Security
Setting Up a Network
  • Network Components
  • TCP/IP
  • Setting up a Local Network
  • Setting Up a Wireless Network
  • Exercise: Network Settings
Sharing and Storage
  • Windows Client Software
  • Local Sharing and Storage
  • Hosted Sharing and Storage
  • Backups
  • Exercise: Homegroups and File Sharing
Mobile Devices
  • Using a Mobile Device
  • Mobile Applications and App Stores
  • Network Connectivity
  • Email Configuration
  • Synchronization and Data Transfer
  • Bluetooth and NFC
Basic Security Threats
  • Computer Security Basics
  • Malware
  • Preventing Malware Infections
  • Patch Management
  • Exercise: Using Windows Defender and Windows Update
Security Best Practices
  • Spam
  • Social Engineering
  • Hardware Theft and Device Hardening
  • Managing User Authentication
  • User Education
Web Browsing Best Practices
  • Using Free / Open Networks
  • Configuring Web Browser Security
  • Managing Plug-ins
  • Digital Certificates and Anti-phishing
  • Managing Cookies and PII
  • Enabling a Firewall
  • Exercises: Web Security / Installing a Plug-in

Essentials

3 Days

Duration
CompTIA
Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

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