About this course

Course type Performance
Course code MPDCTE
Duration 1 Day

The specialised content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication style.

In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.

Target Audience:

This course is specifically designed for professionals from technical backgrounds.

By the end of the course you will be able to:

At the end of this course you will be able to:

  • understand the importance of effective communication and your role in generating clear communications
  • understand the factors which impact communication
  • appreciate the difference between formal and informal communication
  • choose the right medium of communication for the right audience
  • employ the differences in personal perspectives and the tactics to bring people together
  • use transparent communication to establish trust with your colleagues and clients
  • get to win-win by employing collaborative communication instead of competitive
  • explore your own personal approach to communication through the use of a profiling tool.

Course Outline

  • The importance of effective communication
  • What impacts effective communication
  • Exploring your own personal approach to communication through the use of a profiling tool
  • Using the right medium to communicate effectively
  • Emotional intelligence
  • Transparent and open communication
  • Getting to a ‘win/win’ solution
  • Creating communication strategies to engage with your key stakeholders.

Performance

1 Day

Duration

This course is authored by QA

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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Fully accredited to ensure we provide the highest possible standards in learning

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