Certified Agile Service Manager
Learn via: Classroom- Duration: 2 Days
- Code: DOICASM
- Tech Type: Premium
- Full Details
Price: £1099
Price: £1099
A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.
This sixteen (16) hour course provides an introduction to Agile Service Management - the application and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT's effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.
The course fee includes the closed book, Online Proctored exam. Delegates will receive a voucher for this exam which they can sit, at their convenience, post course.
Exam voucher(s)
QA's Agile certification courses are accredited by a number of bodies including BCS, APMG and Scrum.org.
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Our range of over 250 Attend from Anywhere courses enable you to join live classroom training via web conference, saving time and money on travel.
Receive full support from our subject matter experts for the duration of your course.
Access your training from home, the office, or anywhere with internet access.
Save money on training and expenses like transport, hotels, meals and childcare.
Our technology makes our online courses the same quality as our classroom training.
Reduce time out of the office and time spent travelling to and from training centres.
Whether it's one course or a global learning programme, you get the best of QA training with online training courses delivered right to your device.
Receive full support from our subject matter experts for the duration of your course.
Access your training from home, the office, or anywhere with internet access.
Save money on training and expenses like transport, hotels, meals and childcare.
Our technology makes our online courses the same quality as our classroom training.
Reduce time out of the office and time spent travelling to and from training centres.
Course Materials
Certification
Successfully passing (65%) the 60-minute exam, consisting of 40 multiple-choice questions, leads to the candidate's designation as a Certified Agile Service Manager. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner.
The course fee includes the closed book, Online Proctored exam. Delegates will receive a voucher for this exam which they can sit, at their convenience, post course.
About The DevOps Institute
The DevOps Institute is the continuous learning community around emerging DevOps practices. Working with recognized thought leaders and strategic examination partner PEOPLECERT, the DevOps Institutes is setting the quality standard for DevOps competency based qualifications. For more information about DOI, visit http://www.devopsinstitute.com.
Familiarity with IT service management processes and ITIL® is recommended.
The learning objectives for Certified Agile Service Manager (CASM) include an understanding of: