Take your first steps into UX

Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.

  • Follow 65 expert lessons that will immerse you in the theory and principles of UX Design
  • Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping
  • Earn a globally recognised and university credit-rated professional qualification
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How you’ll benefit

If you want to really understand UX, this UX design fundamentals course for you.

  • Speak confidently about UX design
  • Develop a mindset for problem-solving
  • Learn to advocate for the user - and make better business decisions as a result
  • Become a more rounded, valuable professional
  • Showcase your knowledge with a university credit-rated certificate

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Learn the key UX design fundamentals concepts in just six weeks

Everything you need to truly grasp UX, over five engaging modules.

Module 1

Introduction to UX design

Gain a comprehensive overview of the UX design process.

Module 2

User research methods

Learn how to gain deep insights into customer needs and behaviours.

Module 3

Analysis techniques

Discover how research gets translated into actionable insights.

Module 4

Defining the experience

Explore problem-solving techniques and design principles.

Module 5

Prototyping techniques

Understand the different forms of prototyping and when to use them.


40-minute final exam

Get assessed on your knowledge through a final exam.

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Why the UX Design Institute?

They want to set the standard in UX education globally. They provide professionals and employers with a tangible, straightforward and objective measure by which to assess and prove UX skills and knowledge. All their courses are overseen by an Industry Advisory Council to ensure relevance. They’ve partnered with Glasgow Caledonian University to make sure they meet the highest educational standards.

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information