“Resilience isn't a single skill. It's a variety of skills and coping mechanisms. To bounce back from bumps in the road as well as failures, you should focus on emphasizing the positive.”
Jean Chatzky – American Journalist
About this course
This interactive workshop explores the nature of resilience, the factors that underpin it, and tools to develop your resilience in a world that is becoming increasingly volatile, uncertain, complex and ambiguous.
People who attend this course often ask us:
- How can I manage my stress more effectively?
- How can I build my resilience?
- How can I work more effectively under pressure?
- How can I improve my work-life balance?
Resilience is key in dealing with the challenges of life. Developing your resilience can help you reduce your stress levels, ‘bounce back’ from setbacks, as well as increasing your performance, job satisfaction and work-life balance.
This course is suitable for managers and employees who want to build their personal resilience and capability.
- Define resilience in your own words and understand why it is important
- Recognise the relationship between pressure and stress as well as your own physical, emotional, behavioural and cognitive symptoms of stress
- Learn the key ingredients for resilience
- Challenge negative thinking patterns
- Identify your social support network and where support may need strengthening
- Pinpoint key lifestyle factors which impact on your natural level of resilience.
What will the course cover?
- Define stress, resilience, wellbeing and performance
- Resilience and adaptability in a VUCA world
- Confidence and purpose
- Lifestyle factors
- Social support
- Action planning
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.