Are you looking to get a deeper understanding of how to facilitate better Agile events and meetings? Whether you are a Scrum Master, Agile Coach or performing another facilitation role in an Agile team, this certification takes a hands on practical approach to learning essential Agile facilitation skills. that you can immediately apply back at the workplace.

During the 2-day Team Facilitation learning event, you will explore the Facilitators mind-set and practise facilitation tools and techniques for effectively designing meetings and workshops that will engage and motivate your entire audience, driving team effectiveness and success.

By attending this course, you will learn the art of facilitation, building your own facilitator toolkit through practical activity-based learning. Developing your ability to facilitate teams will support you in fostering collaboration and enabling self-managing teams back in your place of work.

Upon completion of this course, you’ll earn the ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF) certificate which is the first step on the ICAgile Coaching track.

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Learners will be expected to have a grasp of fundamental Agile concepts, some knowledge or experience of working in an Agile team would be beneficial but not essential.

For virtual delivery, learners will require the use of WebEx and the ability to access boards on Miro.com.

ICAgile Fundamentals is a recommended pre-requisite course.

Target Audience

Agile team leaders or aspiring team leaders with a passion for leadership and a desire to learn and practise the art of facilitation in the context of team facilitation and coaching.

Relevant roles include:

  • Scrum Masters,
  • Agile Project Managers,
  • Agile Coaches and aspiring coaches,
  • Product Owners,
  • Business Analysts,
  • Anyone with the desire to explore the power of facilitation.
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Delegates will learn how to

By the end of this course, you will:

  • Know what an agile facilitator is and how the role plays out with your teams, even when they are remote!
  • Demonstrate effective facilitation mindset such as self-awareness, self-management and neutrality
  • Identify how to create a feeling of safety so that everyone feels heard
  • Show how to design and present online and face-to-face meetings with clear purpose and a variety of group activities to achieve desired outcomes
  • Explain how to facilitate face-to-face and online collaborative sessions
  • Know how to use tool such as Miro for remote collaboration
  • Create specific agile events, like retrospectives and stand-ups
  • Acquire a new facilitation toolkit
  • Facilitate more meaningful collaborative online and face-to-face conversations, enabling increased capacity to give and receive feedback.
  • Demonstrate how to use and design online and face-to-face retrospectives techniques that enable you to build trust and work through pitfalls.
  • Design and facilitate agile meetings in a variety of contexts and for varied team maturity levels, even when everyone is remote!
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During this two-day course, you will explore the ICAgile Team Facilitation theory and concepts while putting tools and techniques into action.

Before you attend the course, you will be required to undertake preparatory learning, which includes reading alongside reflective questions exploring your current appreciation of facilitation.

The live event learning experience is underpinned by simulated facilitation activities, enabling you to practice the skills needed to become an effective (or more effective) facilitator.

You will learn in a collaborative environment with one of QAs Agile expert trainers.

Throughout the course, you will develop your understanding of:

  • Development in the agile coaching discipline
  • The agile team facilitation mindset
  • Coach as facilitator
  • Conducting facilitated sessions
  • Facilitating collaborative meetings
  • Skilfully facilitating the agile practices

As you progress through the course you will apply the tools and techniques individually and as part of a team. You capture your learning as you go, creating your own Facilitation artifacts, which will enable you to achieve the ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF) certificate.


Certification is gained through attendance and full participation throughout the event.
The trainer will ask for an email address to be passed to ICAgile so that an electronic questionnaire about the event can be provided. Filling in this questionnaire is a prerequisite to receiving your accreditation.

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Why choose QA

Dates & Locations

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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