AI isn’t going anywhere. Knowing how to effectively approach and apply AI in the workplace is not an option but a necessity to keep up.

This professional certificate course is filled with real world examples and in-depth prompt engineering tutorials, helping participants understand AI concepts and apply them in professional and personal settings.

During this one-day course, you will learn how AI and machine learning can support your skills and creativity so that you can deliver work more efficiently. Understand the history and evolving state of AI, develop better prompt engineering techniques, and realize the strength of AI paired with your business strategies.

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Those who attend this course should be familiar with Agile principles and practices, there are no requirements for knowledge of AI.

Target audience

  • Software Developers
  • Data Scientists
  • Business Analysts
  • Project Managers
  • Operations Managers
  • Product Managers
  • Marketing Professionals
  • Salesperson
  • Finance Professionals
  • HR Professionals
  • Senior Leaders
  • Executive Team
  • Lead Managers
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Delegates will learn how to

  • Understand the history and evolution of AI and machine learning.
  • Develop prompt engineering techniques.
  • Identify and address ethical challenges in the use of AI.
  • Apply agile behaviours in the context of AI.
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Introduction to Artificial Intelligence

  • History and Evolution of AI
    • Understanding AI
    • History of AI
    • Pieces of the AI Puzzle
    • Evolving State of AI
  • Ethics of AI
  • Ethics in the Context of AI
  • The Ethical Use of AI
  • The Inherent Bias of AI

Leveraging Artificial Intelligence

  • The Agile Advantage
    • Agile Mindset and AI
    • Agile Behaviours and AI
    • Cross-Functional Teams and AI
  • Prompt Engineering
  • Introduction to Prompt Engineering
  • Prompt Engineering
  • Context is Key
  • All Prompts are not Created Equal

Artificial Intelligence in the Enterprise

  • Bringing AI to the Organization
    • Business Value of AI
    • Align AI with Strategy
    • AI Maturity
    • Traditional and AI Initiatives
    • AI Initiatives in the Real World
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Why choose QA

Dates & Locations

Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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