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Basic Administration of Microsoft Configuration Manager
- Categories:
- Infrastructure and Networking
- Level:
- Fundamentals
- Code:
- QAMSSCCM
- Exam:
- Not Applicable
Overview
This four-day course equips IT professionals with comprehensive skills to deploy, configure, and manage Microsoft Configuration Manager in enterprise environments. Participants will explore the full Configuration Manager lifecycle—from infrastructure setup to ongoing management—gaining experience in inventory collection, application deployment, operating system deployment, software updates, and security. The course combines technical instruction with practical exercises, enabling learners to manage devices efficiently, optimise infrastructure, and enforce secure, scalable IT operations across diverse networks. Key focus areas include configuration of sites, site systems and clients, inventory collection, application deployment, update management, operating system deployment, and administrative roles and tools.
Prerequisites
To successfully participate in this course, learners should have:
- A foundational understanding of networking concepts and technologies
- Experience with Active Directory Domain Services (AD DS)
- Practical skills in Windows-based PC configuration and troubleshooting
- Familiarity with Windows Server roles and services
- A basic understanding of public key infrastructure (PKI) and PowerShell syntax
Target audience
This course is designed for:
- IT professionals managing enterprise client infrastructures
- System administrators responsible for deployment and software lifecycle
- Technical support staff involved in operating system and software updates
- Engineers seeking hands-on experience with Microsoft Configuration Manager
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
4 Days instructor led course
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
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Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
By the end of this course, learners will be able to:
- Describe the architecture and functionality of Microsoft Configuration Manager
- Configure sites, site systems, and client deployment settings
- Implement queries, reports, and CMPivot
- Collect and analyse hardware and software inventory
- Deploy, monitor and troubleshoot applications, software updates, and operating systems
- Configure role-based security and perform remote support functions
Course outline
Introduction to Microsoft Configuration Manager
- Overview of features and benefits
- Configuration Manager architecture and site system roles
- Administrative and monitoring tools
Configuration of Configuration Manager sites and clients
- Configuring boundaries, boundary groups and discovery methods
- Installing and configuring Microsoft Configuration Manager client software
- Creating device and user collections
Queries, reports, and CMPivot
- Creating and executing database queries
- Implementing and using SQL Server Reporting Services to run reports
- Issuing real-time queries using CMPivot
Inventory collection and software metering
- Configuring hardware and software inventory collection from clients
- Using Resource Explorer and inventory reports to view inventory
- Implementing software metering for usage tracking
Software deployment
- Understanding content distribution and management
- Configuring and managing distribution points
- Creating, deploying and monitoring applications
- Managing the software lifecycle, including superseding, retiring and uninstalling applications
Software updates
- Understanding the process of software update deployment
- Setting up software update points
- Creating and managing update deployments
- Automating deployment of updates using automatic deployment rules
Operating system deployment
- Understanding OS image deployment scenarios
- Creating and distributing boot and OS image packages
- Importing and managing drivers
- Creating and using task sequences for deployment
- Monitoring deployment progress
Security and remote administration
- Implementing role-based administrative security
- Using Remote Control, Remote Desktop, and Remote Assistance
Exams and assessments
There are no formal exams in this course.
Hands-on learning
This course includes:
Practical lab exercises throughout the course, using Microsoft Configuration Manager tools to configure and manage a Configuration Manager site and its clients.
Good to know
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What our customers are saying
“As the administrator, it’s critical for me to be able to demonstrate where their skills started and where they’ve increased, and that’s all proven by the assessments. It’s been really valuable to us because it checks all the boxes for what all my stakeholders care about, including me.”
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Director of IT Learning & Development, Regeneron
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QA learner
Portfolio Director
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.