Watch the welcome video below to find out more about apprenticeship programmes.

Managing Your Apprentice

apprentice and employer

Information, advice and activities to support you and your apprentice during the apprenticeship journey, including apprentice management, motivational tips and how to promote wellbeing.

If you feel you need support with a safeguarding concern please contact our Safeguarding Team: 07808050273 / safeguarding@qa.com

QA’s Designated Safeguarding Lead is Mark Soady: Mark.soady@qa.com / 07808 050273

QA’s Prevent Lead is Stephen Smith: Stephen.smith@qa.com

Supporting Your Apprentice to Thrive

Find information and activities below on how to help your apprentice thrive in their role and throughout their apprenticeship. Please note QA’s online platform is not applicable to some learners, if you have any queries regarding this please contact your Account Manager.

Employer support for neurodivergent & disabled learners

Watch the video to find out about employer support for neurodivergent learners and those with a disability.

Find out more about available support for neurodivergent learners

Our Safeguarding Team

Find out about how our safeguarding service can help to support your apprentice.

Safeguarding referral routes

The Safeguarding Referral Form affords staff, employers and even fellow apprentices the opportunity to raise a safeguarding concern about an apprentice.

The Safeguarding Self-Referral Form allows an apprentice to raise a concern about themselves.

Low-Level and Behavioural Safeguarding Concern Form – This form serves 2 purposes:

  • It gives all parties an opportunity to raise concerns regarding the conduct of QA staff towards apprentices
  • It allows all parties to highlight concerning behaviour from all parties that may not be a safeguarding concern but could be interpreted as more of a behavioural concern. For example, where a person uses misogynistic language or a microaggression of some kind. This allows us to build a picture and to take a proactive approach.

 

Watch the video below to find out about how our safeguarding service can help support you.

Safeguarding Policies and Guidance

The Keys to Success

People in front of laptop

Information, advice and guidance supporting you and your apprentice on a successful apprenticeship journey, including end point assessments, functional skills and learner services.

Programme Specific Information

Including End Point Assessment, Technical Specifications and structures.

01

Level 3 Apprenticeship Programme Information

02

Level 4 Apprenticeship Programme Information

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Degree Apprenticeship Programme Information

Functional Skills

Functional Skills are an integral part of your apprenticeship, find out more and access exam info and mock papers here.

Watch the video below to find out more about the importance of functional skills to apprenticeships.

Functional skills overview

Find out more about Functional Skills training and qualifications, and access mock exams, on the City & Guilds website.

Neurodivergent & Disabled Learners

Information on how neurodivergent learners are supported throughout their apprentice programme and how to access support.

Watch the video below to learn how neurodivergent learners are supported throughout their apprentice programme.

Accessing Support

Learners can use the learner support self-referral link below to disclose their needs and ensure they receive the reasonable adjustments required to flourish.

Level 3-4 Learner Support Self-Referral

For more information please contact Specialist.learningteam@qa.com

Degree Apprenticeship Learner Support Self-Referral

For more information please contact DASpecialist.learningteam@qa.com

 

Safeguarding, British Values & Prevent

Information regarding the importance of Safeguarding, British Values and Prevent during the apprenticeship.

Learner Services

QA provides holistic support for apprentices through our dedicated Learner Services Team.

Learner Services provide support in 4 key areas: Learning support, Safeguarding, Functional Skills and Academic study skills (degree apprenticeships only). Find out more in the guide linked below.

About The Association of Apprentices (AOA)

AoA is a national, not-for-profit membership organisation which helps apprentices to connect, learn and fulfil their potential. Your apprentice can join the community, share experiences, communicate with people in similar situations, participate in specially curated events, and get support with everything from work skills to wellbeing.

Find out more in the document below.

Your Experience

How QA listens to and acts upon the feedback you provide throughout an apprenticeship, including an introduction to the feedback cycle and the complaints process.

Apprenticeship Feedback Cycle

Our aim is to provide an enhanced learning experience for our learners. Feedback is collected at regular intervals in the apprenticeship journey to enable continuous improvement. Find out more in the document below.

QA Complaints Policy

Should you wish to, you can access the Complaints Policy and relating documentation below.