If both classroom and virtual dates are available for this course please specify your preference when booking.
This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.
A new type of lab called a Discovery lab is introduced. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way.
The course also contains Challenge labs. Challenge labs are labs where students test their knowledge gained through a lesson or multiple lessons.
Who should attend
This course is designed for individuals looking to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence.
This course is required for delegates looking to achieve CCNA Collaboration.