ITIL is evolving to embrace the world of digital transformation and the modern service economy. ITIL 4 will provide a flexible framework for organizations to create and deliver their products and services. In this webinar we will outline how ITIL is evolving and the main changes to the guidance when compared to ITIL V3. Furthermore, we will describe the new qualification scheme and address the most frequently asked questions.
Date: Thursday 28th February 2019
Time: 12:30 – 13:10