About this course

Course type Essentials
Course code DOL10L2
Duration 1 Day

I this course you will customise the Outlook environment, calendar and mail messages and will also track, share, assign and quickly locate various Outlook items.

Target Audience:

This course is designed for experienced Outlook users who need to customise their Outlook environment and use other intermediate level tools to work more efficiently and effectively with Outlook 2010.

Prerequisites

  • Send and receive email messages
  • Reply to and forward email messages
  • Spell check and add attachments to email
  • Use Word formatting features
  • Schedule appointments and meetings
  • Add, edit and modify a contact
  • Manage personal tasks
  • Use notes

Delegates will learn how to

At the end of this course you will be able to:

  • Customise message settings
  • Organise and locate Outlook messages
  • Set calendar options
  • Track activities using the Journal
  • Assign and track tasks
  • Share folder information
  • Customise the Outlook environment

Course Outline

Lesson 1: Customizing Message Options

  • Topic 1A: Modify Message Settings
  • Topic 1B: Modify Delivery Options
  • Topic 1C: Change the Message Format
  • Topic 1D: Set the Out of the Office Notification
  • Topic 1E: Create a Contact Group
  • Topic 1F: Insert a Hyperlink
  • Topic 1G: Create Quick Steps
Lesson 2: Organizing and Locating Messages
  • Topic 2A: Sort Messages Using Multiple Criteria
  • Topic 2B: Find Messages Using Instant Search
  • Topic 2C: Find Messages Using Multiple Criteria
  • Topic 2D: Filter Messages
  • Topic 2E: Organize Messages
  • Topic 2F: Manage Junk Email
Lesson 3: Setting Calendar Options
  • Topic 3A: Set Workdays and Time
  • Topic 3B: Display an Additional Time Zone
  • Topic 3C: Set Availability Options
  • Topic 3D: Create Calendar Groups
  • Topic 3E: Manage Automatic Meeting Responses
Lesson 4: Tracking Activities Using the Journal
  • Topic 4A: Record a Journal Entry Automatically
  • Topic 4B: Record a Journal Entry Manually
  • Topic 4C: Modify a Journal Entry
Lesson 5: Managing Tasks
  • Topic 5A: Assign a Task
  • Topic 5B: Reply to a Task Request
  • Topic 5C: Send a Task Update
  • Topic 5D: Track Assigned Tasks
Lesson 6: Sharing Folder Information
  • Topic 6A: Specify Folder Permissions
  • Topic 6B: Access Another User's Folder
  • Topic 6C: Send Calendar Information in an Email Message
  • Topic 6D: Delegate Folder Access to Users
Lesson 7: Customizing the Outlook Environment
  • Topic 7A: Customize the Ribbon and Quick Access Toolbar
  • Topic 7B: Customize the To-Do Bar
  • Topic 7C: Create a Folder Home Page

Essentials

1 Day

Duration
Microsoft Office
Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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