About this Course

Designed to address the numerous issues plaguing professionals in managing hardware assets, the IAITAM CHAMP (Certified Hardware Asset Management Professional) course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy. It discusses the business practices that can best be used to manage those assets efficiently and cost-effectively.
Emphasis is placed on identifying the policies that enhance lifecycle management. In general, policies are only effective if developed by a cross section of the impacted departments, are reviewed frequently to remain current and are consistently communicated and enforced.

Save Money by Tracking Assets

There are so many ways that Hardware Asset Management (HAM) can benefit the organisation. In today's economy and with the reduction of IT budgets, finding those savings are more important than ever. Organisations that had never heard of asset management are now educating their staff and implementing the business practices in order to maximise every pound spent. The best measure of success for the Hardware Asset Manager is capturing these savings and showing the percentage of total IT hardware budget that was freed up to fund other projects in the organisation.

Disposal Management

Probably one of the least developed processes for asset management in the past, disposal management has received a great deal of attention in the last few years thanks to online auction sites, the growth of a secondary usage market and the EPA's activities that are drawing attention to the environmental issues. The process for disposal begins with the realisation that an asset is no longer of use to the organisation. Once this realisation is made, there are a number of avenues to pursue and a number of pitfalls to avoid.

As with any business issue, an analysis of the costs and benefits must be undertaken to determine the best choice for the organisation. It is recommended that programmes chosen for disposal should be supported by internal policies to avoid any potential financial and public relations backlash. There are many ways that HAM can benefit an organisation and with the volatility of today's economy and the reduction of IT budgets, finding savings is more important than ever. Organisations that have never heard of IT Asset Management are now educating their staff and implementing business practices in order to maximise every pound spent.

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Detailed Information

Day One

  • Introduction to IAITAM
  • Instructor introduction
  • Student introductions
  • Supplier's code of ethics
  • Communication and education management overview
  • Policy management in Hardware Asset Management
  • Core processes for effective policy management
  • Self-assessment and action planning
  • Setting up the Hardware Asset Management programme
  • Hardware Asset management standards
  • Planning and implementing change
  • Measuring success

Day Two

  • Procurement through acceptance processes
  • Negotiations and pricing structures
  • Vendor management
  • Receiving - centralisation, tagging methodologies, defective equipment, outsourcing
  • Managing the life of the asset
  • Support infrastructure - policies, developing life cycle processes and procedures
  • Working with the help desk - tools, life cycle deployment, IT framework implementations
  • Managing the inventory
  • Discovery tools - technical characteristics, functionality
  • Ownership repositories - characteristics, phased implementation, evaluation
  • Choosing the right level of detail
  • Distribute, dispose or redeploy
  • End of lease - asset tracking, contractual implications
  • DataCenter power consumption and green initiatives
  • Disposal management - legislation, logistics, data removal, documentation, re-use,
  • De-manufacturing
  • Questions and review before test

Who Should Attend?

The two day CHAMP course is designed for those individuals with minimal to no experience in the field of HAM. It is essential learning for beginner IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Although there are no pre-requisites, some knowledge of contracts and hardware life-cycle management is encouraged.

This course exposes the attendee to numerous concepts for ITAM that are relevant for both direct application and for discussion, in particular for those who will be implementing, managing and directing ITAM initiatives for their organisations.
All course materials are now in an electronic PDF format, a link to your electronic CHAMP course materials will be sent to you within 14 calendar days prior to the start of course.

In the CHAMP course you will receive the following:

  • CHAMP course manual (PDF);
  • CHAMP study guide (PDF);
  • CHAMP course presentation slide book (PDF);
  • CHAMP instructor daily presentation and interaction with attendees – administered in person;
  • Optional CHAMP comprehensive online examination necessary for achieving CHAMP certification.

Post Course

Online certification testing is available for students the day following course completion, commencing at 12am EST (5pm local UK time) and is open for 28 days.
Testing requires a non-interrupted internet connection and may be taken at any time during the 28 day period. Once a test is started, students are required to complete it during that session and are permitted up to 5 hours to complete.
One hundred questions are on the CHAMP test and a pass mark is achieved by attaining 85% or higher.
One test retake is free of charge for those who fail to achieve pass status on their first attempt. Test retakes can be attempted 48 hours after a failed attempt. Retakes and certificate download processes must be completed entirely within that 28 day window.

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