About this course

Course type Performance
Course code ITILLSOEX
Duration 1 Day

This is the exam that is normally taken during the www.qa.com/ITILLSO course.

  • This examination may only be taken by delegates who have attended the QA course. Normally all delegates sit the examination at the end of the course which they attend.
  • If the examination is taken at any other time, as will be the case for re-sits, candidates must bring photo ID (ie passport or full driving licence) and one other form of proof of address (ie utility bill) to the examination location.

Please contact us for details of booking an examination only.

ITIL® is a registered trade mark of AXELOS.

What’s included

QA offers more benefits. Here is what's included with this course:

Exam(s) included

Prerequisites

  • Candidates must hold either the ITIL Foundation Certificate v3 or the ITIL v2-v3 Foundation Bridge Certificate.

  • If taking an exam, delegates are advised that Photo ID must provided (Driving License, Passport and named work ID badges are all acceptable). This an ISEB requirement and delegates will be turned away from the examination if Photo ID is not produced.

  • BCS allow additional time for candidates who have a disability or whose native language differs to that of the examination paper. Full details are provided in the BCS Reasonable Adjustments Policy which is available to view on the BCS website. If you believe you qualify for this then please notify the Exam Administration team on the details below as early as possible. At least two weeks' notice will be required for processing this request. Delegates failing to advise QA and provide evidence when requested, may not be allowed the additional support offered via the BCS policy. QA Exam Administration can be contacted by email exam.admin@qa.com or by phone 44(0) 1793 696162.

Essential Prerequisites

Proof of prerequisites MUST be produced on the day of the exam to the trainer.

Acceptable forms of prerequisite confirmation are as follows:

  • A copy of the candidates examination certificate
  • Confirmed entry in the AXELOS Successful Candidate Register. You will need to provide the full SCR number (registration/candidate number, located on your certificate).

Delegates without evidence of the prerequisites will NOT be permitted to sit the exam. For any queries on this please email prereqs@qa.com

Delegates whose pre-requisite was taken with BCS simply need to inform QA of this information prior to the exam event. Evidence will not need to be provided on the day of the exam.

Performance

1 Day

Duration
Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices


Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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